Ste Wright Community Champion

Awesome @Sahar Rahgozar - let us know how it goes! Ste

Hi @Dextrix HD It's usually 7 days but I just checked Jira Cloud Standard by itself just now and it suggests it's 1 month long - so it depends which bundle you try. The features you get to try are: * Full access to all features * Zero obligation, no credit card needed * Add up to 5,000 users * Access to sales and technical…

Hi @Dextrix HD Jira Core is the business version of Jira - it does come with some basic tracking around boards and reporting - but it's designed for simple, straight-forward business cases. You want to try a trial version of Jira Software to get those added Agile benefits :) Ste

You're logged in to that environment also? Ste

Hi @Tess Tigner These will be on the Backlog view itself - just to the left of the grey navigation bar - see this screenshot: Ste

Hi @nandhini_chandrasekar You can move issues between projects using the bulk issue editor - to do this: * Click on the magnifying glass icon on the left-hand menu and select "Advanced search for issues" * Search for the issues you wish to move across * Once you have these, in the upper-right press the 3-dots options icon…

Awesome - let us know results :) Ste

Hi @anis.kassy The velocity chart only relates to a Scrum board and is based on a per-sprint basis, so will show the statistics of each sprint separately. Are you removing stories from sprints at all? Or estimating after the sprint has commenced - this could explain some of the behaviour as... * The estimate column in the…

Hi @nandhini_chandrasekar We've used an alternative method before. You had to be a Site Admin to do this, but it worked as required - see this link here. To get the list of components you could either: * Export a list of all issues from the existing project, then cut it down to just the list of components and de-dup it. *…

Hi @[deleted] G+P takes you to the most recent project you are viewing; much like G+I takes you to the base issue search page. You can select another project via the browse projects page - this will be either: * Cloud: Go to the magnifying glass icon on the left-hand navigation bar - to view all projects (rather than just…

Hi @Manasi Pardeshi Did you try either of the resolution-adding options I suggested above? Ste

Hi @Algirdas Kepežinskas It sounds like you have quite a complex method of using Jira - I'm a big fan of simplification, perhaps I can assist a little through some suggestions: Epic > Story > Sub-task: * This is a base agile concept around breakdown of work. If you base it off Story, which is a small, independent piece of…

Hi @Subha Chaganty What are you looking to use these groups for? There are groups (sort of) in the form of roles, which are used as part of permissions. Is this what you're referring to - or are you looking to group users together and assign a "group" to an issue? Ste

Hi @Manasi Pardeshi I'm not quite sure what you mean by green flag and red flag - what version did you migrate from? For simplicity, I would make the resolution be set in a green status (i.e "Done") - this is controlled through your workflow steps - see here for details on workflows and how to set them. As for the…

Hi @john_lu It's not an available option right now - but, you can raise it as a suggestion! I can't find a suggestion for this yet so raise one under this issue in the suggestions website - JSWCLOUD-17392. Ste

Hi @[deleted] Here's an answer from November from Atlassian - click here. In summary, the previously used classic project / classic view keyboard shortcuts are not currently available due to differences in how the issues are displayed using a pop-up modal rather than the previously used in window details pane for issue…

Hi @Dimas Bayu Pradipta Have you linked your Jira and Confluence instances together? To confirm if these are linked you'll need to be a Site Admin and then: * Go to Jira Admin (the cog on the left-hand navigation bar) * Select Products * On the left-hand side, select Application Links * Ensure Confluence is linked - if…

Hi @Manasi Pardeshi To confirm, the issues are in: * A done status (green) * A resolution * A resolution date/time set You mention you migrated recently - can you let us know what migration you made? Ste

Hi @Andreas Jung Just to confirm, you mention you're logged in as an administrator - so does this make you a System / Site Admin? This appears to suggest only users who login as Jira Software Users (not Admins) can Manage Watchers - or those in the specific Project's role of Administrator (set at a project-level, not login…

Thanks @[deleted] You can convert a story-level issue into a sub-task-level issue if you need to. To do this: * Locate the bug you wish to convert * Depending on your hosting type (Cloud or Server), select Options (3-dots icon) or More - and then press Convert to Subtask * Choose a parent for the Sub-task and continue…

Hi @Dragos Doru As I mention above some of these options do exist - can you send us a screenshot of what you see which isn't letting you make customisations? Ste

Hi @Katharina M. You can find the official answers in this link. For transparency: * The trial will match your current user tier up to 5000 users * The maximum length of a trial is 12 months * You can find more on migrating all your current work across to Cloud at the end of the trial here Ste

Hi @jposluns A lot of the main reports are based on sprints themselves rather than the backlog. This is because Sprints are planned at the start of the iteration, and any scope change could have a material impact on the completion of that sprint / sprint goal so it's important to highlight these changes. This is less of a…

Hi @principalsea Not that I'm aware of - you'll need to re-add the permissions manually. If it helps in our org, these are the only permissions any logged in user does NOT have: * Administer Projects * Delete Issues * Modify Reporter * Set Issue Security * Manage Watchers * Delete All Comments * Edit All Comments * Delete…

Hi @ruslan_babajanov Next-Gen projects toggle all their features on or off - to toggle on reporting you'll need to be a Project Admin - and then: * Open your project and on the left-hand menu, select Project Settings * Click Features from the left-hand menu * Toggle on Reports * Click Back to Project to return to the board…

Hi @karan.luthra This will be a permissions issue - contact your Project's Admin first to see if your permissions are controlled by roles. If you're unsure who your Project Admins are, contact the Project Lead. If they cannot help, contact your Site Admins who can assist you in getting the needed permissions or adding you…

Hi @aponert This is working in our instance (albeit we're on 8.4). A simple thing to check - data in the right-hand issue detail panel can be hidden behind arrows - you'll see next to Comments a little arrow which points sidewards when they're closed, and downwards when open. Make sure it is pointing downwards so the…

Hi @ionut_lenghel, @Felix Kenton It's worth checking the audit logs to see what the issue might be. I've seen this issue before when a filter is not valid - for example: * The board filter has a project in it which doesn't exist or.. * A quick filter doesn't correspond with a filter (eg. a quick filter references issues…

Hi @k Prashant When you create a Confluence page, you can either create a blank page or it will offer you a list of templates - one of which is the Retrospective which you can choose. If your Jira and Confluence are linked, it should also offer to create you a retrospective for a sprint when it closes. Ste

Hi @Mikaela T Have you looked at Jira Portfolio yet? Jira Portfolio is an agile roadmapping tool and will handle multi-project views well. Depending on your links, it can show dependencies between different projects or hierarchical views down the stack of work. You can view Portfolio in the Marketplace here - switch…