Ste Wright Community Champion

Hi @eirikurg It's not available, but there are some options: * Board: Might seem simple, but a board can be a simple method of visualising Epic progress. Set up a board with just the Epics showing and track progress across the columns. To see the break-down of work, click on an Epic and view it in the Issue Panel. *…

Hi @Andreas Jung It's worth checking the permissions if this is the case - depending on your Admin group or role, you might not have the project permissions needed. To check the permissions - you'll need to be a Jira Admin or the Project Admin and then... * Go to your project and on the left-hand navigation menu, select…

Hi @Lior Broshi A few things worth checking: * Go to Project Settings > Permissions (on the left-hand side) * Check if the Project Role "Developers" or the Group "Developers" has the Administer Projects permission - note, this is important as roles and groups are different and you want to ensure the right one is used If…

Hey @Joe Taberna If Max's answer solved your issue - could you confirm this by pressing "Accept Answer" and letting others know this is the one to view? :) Ste

Hi @Meagan This page has a list of language packs; would Mexico be the MX pack? Ste

Hi @Tess Tigner As Edwin states, board filtering is not configurable at this stage - but there a few filters for the roadmap - you can filter by: * Epic Status - You could remove all those in "Done" which would show active work only? * User * Type ^ Alternatively, I've seen users who drag their Epics on the roadmap to the…

Hi @rahul_roy Are you using the new Confluence editor which is being rolled out - if yes, unlike previously where table options were at the top of the page, they're now all within the table itself - so if you select the table by clicking it you can: * Make the table the full width of the page or centre it with the button…

Hi @Noemi Lorente Botella Not sure what you mean; active sprints need to have a start date and end date to allow them to timebox. When you say you cloned the sprint value box - do you mean you cloned an issue which belonged to a sprint? Ste

^ And if you look in that ticket, there's a workaround for using it today :) Ste

Hi @Nitish Sastry This does depend on a few things such as: * How are you transferring the list of records? API or CSV? * What data are you intending to bring across - eg. basic field data vs comments vs attachments * Do you have your Jira instance setup and have the field mapping - i.e Field A in FogBugz maps to Field A…

Hi @[deleted] Does this page on transferring Account Ownership help? Or this page on Organizations, specifically adding new administrators. Or this answer on changing org owner :) Ste

Hi @Andreas Jung You can add multiple watchers on either the new or classic issue view - for each: * Classic View: Click the number next to Watchers and add more users * New View: Select the eyeball in the upper-right corner and choose add watchers This is on the issue detail views - you can't add users at creation and I'm…

Awesome - let us know if you locate the right solution :) Ste

Hi @Lars E. As far as I'm aware, this is unfortunately not possible. As it's not possible to show sub-task's parent on the card view itself, the breadcrumb approach is the easiest method. You might be able to create a custom field on the sub-task issue type screen that duplicates the parent story's key as a hyperlink - and…

Hi @Elen Baldini I assume you mean the new editing experience which is being rolled out on Confluence Cloud? At present there are only linkable headers available as anchors - you can read more about those on this page under the "New and Updated Features" section. That means the anchor macro that did exist in Classic is not…

Hi @Sandeep Vashisht You can't fetch the sum of hours logged via JQL. Even though you can customise the JQL to show issues where work was logged by specific users using WorklogAuthor in JQL - the time spent would still show the total value of time spent, as WorklogAuthor is just showing issues a user logged time on, rather…

Hi @Dan When you say another sprint field, what will it need to do? Are they going to have an issue belong to multiple active sprints or multiple future sprints? It's difficult to visualise the best app option without knowing more detail on how this would function - or suggest an alternative method of achieving your goal…

Hi @eirikurg @Thomas B is right, there is no multi-select field in Next-Gen yet - options you can try are: * Checkboxes * Labels - this is a custom field, with no pre-set options * Dropdown - this is a single-select dropdown field As stated above, to add custom fields in Next-Gen projects: * Go to your Project > Project…

Hi @Pablo Venezia I think this depends on the setup of your project - the first part can be managed via the portal but you could also consider managing both via the workflow. This isn't something I've tried but what about using Validators? Look at this page - and what I'd consider trying is: * Locate the workflow(s) for…

Hi @SDonnelly @John Funk is correct, the "Group By" function creates swimlanes for Epic, Assignee or also Sub-task (which has swimlanes per Story). Additional types of grouping or customisable swimlanes using JQL are not yet available - but you can vote for this idea at JSWCLOUD-17580. Ste

Hi @Rehnuma Noor Have you tried the vendor's support page - you can access their wiki from here or contact their support team directly :) Ste

Hi @Michael Wolfe I've not come across this issue before, but as Jira is considering each change as a separate edit, could you try: * Edit the Start Date to 17/Oct/12 * Edit the End Date to the longest date you can - such as, one year later * Edit the Start Date again to one day before the End Date, and repeat ^ Never had…

Hi @JM This page for setting up public access should be what you need :) Ste

Hi @[deleted] I assume you mean Board rather than Dashboard in this instance? A few simple things to check: * Ensure the stories have sub-tasks. Stories with no sub-tasks do not become swimlanes. If no stories on the board have them, you'll have no swimlanes and just a normal set of stories in the column. * Ensure the…

Hi @Sahar Rahgozar Community Cloud is a user-centric site which Salesforce clients can use to launch a knowledge-base website in simple terms. Atlassian's equivalent is Confluence. Whilst it is a powerful collaboration tool for internal teams, it can be used as an external knowledge-base also and shared with customers.…

Hi @Brenda Kelly The answer will be "sure" - like with a lot of business areas, Jira can be configured to more specific industries. Its flexibility ensures you can have workflows, screens, etc which meet the needs of your team. Admittedly I've not worked in the medical device industry so I don't have any specific knowledge…

Hi @Arnold Ng EazyBI isn't something I have specific experience in, but a quick look in their support pages and I found this page which might be of use. There is also some detail on advanced data import options here. Let us know if utilising this data gives you what you need :) Ste

Hi @JacksonC Have you tried the app's support pages, where you can view their wiki or contact them directly? As it's a vendor they will have a more direct answer :) Ste

Hi @TomAtBitbucket When you say drillable burn-up chart functionality, can you point us to what app or function in classic you are referring to? Ste

Hi @Phil Harman I actually agree with @Hernan Halabi - Elite IT Consulting Group 's first comment. When adding an issue type and creating new issues - it's not the project template which controls whether it shows up on your board, it's the board itself. The Scrum and Kanban project templates are just that - templates. In…