Ste Wright Community Champion

Hi @Robson De Azevedo Junior Do you mean how do you downgrade from Business Class? This page can take you through the process - specifically: Downgrade from Trello Business Class To downgrade from Trello Business Class, you’ll need to be a team administrator. Either navigate to your team's billing page…

Hi @Andrey Shkel There's a great page in the Knowledge Base on this - check out: Verify a domain for your organization For wider help on organizations - for example creation of them - see Organization Setup and Settings Ste

Hi @강동화 Groups are user groups - which can be created via your user management page. To access this, you'll need to be a Site Admin and then: * Go to Confluence Settings (cog in top-right corner) * Select User Management from the left-hand menu * Select Groups from the left-hand menu * Give the Group a name and…

Hi @Dave I would suggest contacting support with this issue: https://support.atlassian.com/ Ste

Hi @kalaivanan S When you say you have the same sprint name in two different projects, do you mean on two separate boards? Sprints appear on boards based on the issues they are connected to, so if the created sprint has issues which appear in both board filters, then it will come up in both locations. There's a simple…

Hi @Rachael LeCroy Thanks for the detailed run through! I tested this out: * Went to a Story on Classic Board * Opened it in the pop-up view * Selected the Sub-task * Closed the pop-up / clicked outside the pop-up * Reopened the Story without refreshing the page I found that it did go to the Sub-task for ~3 seconds, then…

Hi @Alexander Bernal Clavijo I'm not sure that's available natively Things like current assignee, current status are possible to visualise - you can also search for issues that were in a status or have reopened or similar, but not in a visual report with those statuses or the amount of times that happened. For statuses…

Hi @Sarah Green There is no option to toggle a second scroll-bar / slice up the screen like this, as far as I know! Keyboard shortcuts can have impacts on browser settings as well as Jira - often there is some crossover between them. I would try: * Accessing this URL from a different browser and/or... * Accessing from a…

Hi @Sarah Green The right-hand side is part of the main issue view - it's split into description fields on the left - i.e multi-line text fields - and context fields on the right, which is pretty much everything else. Not sure why you have two scroll bars though - is this just happening for you or all users on your…

Hi @Frederic Leitenberger There is a suggestion which is "In Progress" for this in the new issue view - see: JRACLOUD-9380 - worth voting on / following to track progress! In the meantime, you can open the issue in a new tab by holding Ctrl (Windows) or Cmd (Mac OSX) and clicking the link. Ste

Hi @Frederic Leitenberger You can also utilise JAC to report bugs or suggest new features - see: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Oliver Vistisen Can I clarify the need here: * Two issues are linked together using "blocks / is blocked by" * If Issue A blocks Issue B, and Issue A is resolved - it should remove the "blocks" relationship and created a "relates to" relationship * If Issue B "is blocked by" multiple issues, the other block linkages…

Hi @petermacmahon The Velocity Report is specific to a board. ------------ If this is Next-Gen: * The Velocity Report defaults to issue count if "Estimation" has not been enabled in the project's settings. Once enabled, it will default to using story points * To enable Estimation - go to Project Settings > Features, and…

Hi @Laura McWilliams No worries :) It could be that the templates have also been disabled in your space - in the same location as "Promote" there is also an option to "Disable" In regards to different page visibility, this could be a range of things depending if the page is public or private access, etc. Reach out to your…

Hi @Gaby S. Not by default - but you can use Automation to populate a field with the name. To do this you'll need to be a Jira Admin / Site Admin and then this is how I've done it: * Go to Jira Settings > Issues > Custom Fields (left-hand menu) * Press the blue "Create Custom Field" button in the top-right corner * Create…

Hi @Lucy Markewicz I'm not sure how long it will take Trello to respond. Like with any support email though - have you checked to see if any response has been received in your spam filters or filtered into a different folder other than your main inbox? It's worth checking as it can happen! Ste

Hi @Gaby S. The Epic Name will only be shown if the issue type is "Epic" - this field is only populated on Epics, not on any other issue. For the Epic's children, the name will usually be visualised via the issue search in "Epic Link" Ste

Hi @Roja Gurram The issue here appears to be the link type in the issue - if it is listed as "relates to" and not "clones" - then it won't come up in your swimlane as it doesn't meet the JQL parameters. To check if this is automated or manual, check the issue history and see if a user has manually removed clones / added…

Hi @Stelio Becker To confirm, you're looking to locate: * All issues in one project which have... * Linked Issues associated with them, where those linked issues * Are not in the first project As you're looking to have a sub-query in the filter, I think you'd need to consider a more advanced JQL app - such as Scriptrunner…

Hi @Josep Guallar-Esteve I don't believe this is a new setting - the board has been the default view for a project for sometime. In Cloud, boards sit under projects - you can change the location project of the board though if preferred. You'll need to be a Board Admin and then: * Go to your Board - then in the top-right,…

Hi @Reza Zaraatkar As far as I know, this isn't possible - I believe you can relate due date to target end date via Advanced Roadmaps, but that's the main built-in function. That's not to say it isn't possible to do something other than manual entry. You can add Target Start / Target End Date fields to an issue's screens…

Hi @Alex Hoffman To do this: * Go to https://admin.atlassian.com/ * Click the name of your organisation (not the Jira / JSD instances) * Select Settings > Administrators from the left-hand side * Press the "Add Administrators" button * Enter the user's email and press to create If you need to be removed - I believe you…

Hi @TFG Transfracht How does a story move between the Development and Testing Teams? For example, is this two separate issues (one for development, one for testing) - or is "done" for a developer a status part way through the workflow? If it's the latter - a method I've seen used in the past is: * Create two boards - one…

Hi @Roja Gurram For swimlanes not appearing - only swimlanes with at least one issue matching the JQL will appear on the board. When a swimlane is empty, it's not visible on the board. For the clones swimlane - have you checked the cloned issues are receiving that link type? It is possible to remove the link type entirely…

Awesome - glad to hear! To let other users who come across this question with a similar query know the solution worked, would it be possible to select "Accept Answer" above the original answer? Ste

Hi @Liz Porritt Just to confirm - slight modification from above answer! You don't need the category or anything else in the filter I believe - just provide the permission to Manage Sprints to the users who require it across the 15 projects (which you can do via a group, for example). The reason for this is that as long as…

Hi @Anna Garst Unfortunately not; the Classic Kanban board only works in that method above. Only the Scrum board can have issues in both the active board and the backlog view in Classic. That board isn't based on status - as its based on planned/activated sprints. Ste

No worries! Let us know if this works :) Ste

Hi @Murali Not that I know of; the single issue choice is like a hyperlink to the issue - it shows the summary and status as default. You could search for one key and then visualise it in a table, with the only field set as "Status"? Depending on whether this is Cloud or Server - and where it's going on the page - you…

Hi @kate_feeney Parallel Sprints - which allows one board with multiple active sprints - will provide sprint reports per sprint much like separate boards would. You can activate Parallel Sprints as a Jira Admin - go to: * Jira Settings > Products * Select Jira Software Configuration from the left-hand menu * Check the box…