Ste Wright Community Champion

Hi @Daniel Anderson I find it depends on your needs. Automation for Jira has scheduling built-in and if the main intent for this is to create daily tasks for the team, it'll be able to handle this need. But if you have other requirements. For example, looking at Marketplace: * Are you or those who will be creating these…

Hi @Reiner Let us know :) Just remember that currentuser() will switch to the logged in user who utilises the search. If there is a further need to see all issues with Additional Reporters regardless who is in the field (for example) - you could expand it such as: "Additional Reporters" IS NOT EMPTY If the above isn't…

Hi @Tina Pantano To confirm, do you only have one team on your Trello? It is worth checking if your team has been correctly upgraded. As a Team Admin: * Go to Home and select your team from the left-hand side * Choose Settings from the options list * See what tabs appear If there is a tab "Billing", select it. It should…

Hi @Matthew Ferguson There's a few ways you can check: * Projects: On the top navigation bar, go to Projects > View All Projects. Search for your project and the "Type" column will confirm if it's Next-Gen or Classic. * Side-Bar: Under the project's name in the side-bar - it will state "Next-Gen software project" or…

Hi @Rishabh Khandelwal According to this page, it doesn't appear it is possible to hide projects from Admins - see: A 'hidden' project will still be visible to people with admin permissions; regular users won't be able to search, view or modify any of the project's issues. ^ To be clear - even if you could hide it in "View…

Hi @Rishabh Khandelwal Just to be clear - you've removed the other admin from the "Browse Projects" permission in the hidden project's permission scheme? This would include removing any groups the user is a member of from the permission, any application access permissions, etc. Ste

Hi @Tina Pantano There shouldn't be - what functions do you appear to be missing? One simple-check you can make is to ensure all boards are within the Trello Team you upgraded to Business Class. Trello doesn't stop you from creating additional Teams or personal boards - but any which sit outside of your upgraded Team will…

Hi @Alexis Zankowitch There are a few options - this is how I would do it: * Create a Custom Field of type "URL Field" * Create a default value for the field - so it's set at creation for all newly created issues * Use bulk change to modify the URL if it changes for existing issues ^ This would allow for the default value…

Hi @Andrea Piesetzkie I'm not sure why it is missing I'm afraid - I agree that it would make sense to have it on both! I can't find a specific enhancement to include this filter on the active board, but there is a suggestion to allow for quick filters like on classic boards - see JSWCLOUD-17446 - or one to add board…

Hi @Becky Kirk The rule itself looks fine. For this error, simple first checks can be to see if there is a restriction or limitation in the workflow stopping automation from closing the sub-tasks - for example: * Does the status "Completed" exist in the sub-task workflow? * Can all other statuses transition directly to…

Hi @Amy Bonjione Is the question how to do this? Or if this is the best approach? ------------------- If these teams are working in Kanban, then four separate boards will be your best option to allow for separation of metrics. You have two options here: * Next-Gen: Flexible board which can flex between Kanban and Scrum.…

Hi @Myhanh Nguyen These look like internal errors as opposed to an issue with the application: * Connection Timeout: Either a network error - or the server is not responding / too slow to respond. I would look into the host server to see what might be causing this performance issue. * Instance Health: These are errors…

Hi @Judy Reeder Just to confirm - is this an issue filter or a quick filter on a board? ------------------ For an issue filter, you don't need permission to create them - but you do to share it with others. To create/save a filter: * Go to Filters > Advanced Issue Search * Create a new search - for example, using…

Hi @Michael Arndt A few different questions here! ------------------ Projects & Boards: * Projects & Boards are separate entities in Jira. * In its simplest form, a project is a collection of issues, whilst a board is a visualisation of an issue filter. * This means that yes - a project can be a part of multiple board…

Hi @Myhanh Nguyen Just to be clear - this isn't Atlassian Support - they can be contacted via https://support.atlassian.com/ However - this doesn't mean a member of the Community couldn't assist. Could you: * Provide the screenshots - or the error messages (they don't appear to be in the original question above) * Confirm…

Hi @Jorge Klinnert Trello Gold allows for three power-ups per board - but this does not change the cost of power-ups from the store. Paid power-ups are still an additional cost even on Trello Business Class. To see what you do receive with Trello Gold, view this page :) Ste

Hi @Christopher Stump If you have the permissions, you can create your own: * Go to Spaces on the main navigation bar, and select "View All Spaces" * Press the "Create Space" button in the top-right corner If the button is missing, space creation permissions might be limited at your company. In this instance it's best to…

Hi @Reiner I tried this on our test instance and... reporter = currentuser() OR "Additional Reporters" = currentuser() ...worked as expected. It located: * Issues where I was the reporter OR * Issues where I was not the reporter, but was one of multiple Additional Reporters The multi-user field query picked up issues where…

Hi @Kevin McCullor There isn't a native vote function within Confluence Cloud. I'd think there are two options here: * Jira: List the training topics within a Jira Project - where the vote functionality is built in! Direct users to Jira to vote on their favourite topics, then use the Jira Macro to visualise the issues in…

Hi @Roja Gurram TestRail requires both the app from Atlassian Marketplace and a trial or paid version of TestRail itself. From their Marketplace listing: (Add-on requires paid Jira & paid TestRail instance or trial) So if you haven't signed up to TestRail via their website (see link above), you'd need to do that first.…

Hi @Reiner Can I confirm the need here (based on above information)? * You need to see issues where you are the Reporter and/or within the Additional Reporters * The Additional Reporters field is a multi-select user picker custom field * The results should show where you're the only Additional Reporter and where you are…

Hi @Mukovhe When you say template, do you mean a custom project template of the configuration (eg. workflows, fields, etc) to use during project creation? If yes, it's not possible to add a new template into the project creation screen - but you can choose to share configuration with a pre-existing project. As a Jira…

Hi @Mukovhe It depends which option you choose - for Jira Core specifically there are two options - Free and Standard (which starts at $10 per month for 10 users). You can see more on Jira Core pricing and included features here For any product you look at within the Atlassian suite, choose the pricing tab to see options…

Hi @Abhishek Arora I don't think it'd impact the performance, as it'll be based on content (comments, attachments, etc) as much as anything else. ID-wise - it depends what you're up to now - but I'd think the IDs will go up into the millions or billions, if not much higher! Looking at the answer I linked to it is…

Hi @Roja Gurram If you're asking how to limit the functions of an app to certain projects, it would depend on whether that option is available in the app itself. Which app is it? However, if you're asking if you can limit the number of "app licences" you pay for, this isn't possible. App pricing tiers are based on all…

Hi @Alexander Liebisch Workflow Conditions are not available for Next-Gen at this point. However, there is ongoing work to develop a new workflow editor - see "Reimagining the Workflow Editor" on the public roadmap. There is a workaround I found using an automation rule: * Go to your Board, and press the lightning bolt…

Hi @Ketty Zhang You can upload via the Admin CSV Import dates which are in the past. CSV: * Create a new CSV file * Add a column header per field - the minimum fields you will need are Summary, Created Date, Resolution Date, Updated Date * Enter the relevant dates into the date fields - I include "updated date" and match…

Hi @[deleted] Required fields are set via Field Configuration - this is an all-or-nothing setting, so it's not possible to set it just for Edit screens - it'd be for both Create/Edit or neither. You can utilise the validators method - see here for instructions on how to use them. Just remember to set these for all status…

Hi @Venkata Ramana Kaza I'd say the behaviour in Jira is correct. You want to know when an issue has been in a sprint before and had to move between sprints. You want the Sprint Report, Burndown, etc to show where scope was incomplete so you can have a discussion about why this happened - for example, was the issue too low…

Hi @Abhishek Arora Just to confirm - do you mean sequential IDs as in Issue Key / Issue ID? As far as I know, they're only limited by code but will be exponentially higher than is possible to reach. It's much more likely your performance would slow too far to be useful prior to reaching that size for one project. This…