Ste Wright Community Champion

Hi @Michael Kim I don't use OKTA - but according to this page, it is mainly integrated through Atlassian Access. There are instructions for the integration on this page. This answer also has some good information in regards to this! Ste

Hi @AA_PH This visualises the "Has Site Access" toggle in a user's profile. This is whether a user has access to your Cloud instance or not (i.e can login). To view this: * Click on a user * The toggle is above the product access toggles Ste

Hi @AA_PH Not at this stage. There is a suggestion for it - ID-6677 - which you can vote/follow. It is 17 years old though! Ste

Hi @Kunal Belnekar Thanks for the response. I've sent this question across to Atlassian; I'll get back to you when they respond :) Ste

Hi @Nofar Ben Kereth Are you trying to send the user's name to the channel? If so, this should work: {{issue.Employee Name.displayName}} ^ See this page for more information on using user smart values. Ste

Hi @steven cheng You could create custom fields to hold the other user's names - such as * User Picker (single user): Have one field per role included on the Story * User Picker (multiple users): One field which holds all users required You can access custom fields as a Jira Admin, via: Jira Settings > Issues > Custom…

Hi @Kunal Belnekar It looks like Confluence is working - see this status page. Does the "Contact Support" button allow you to contact support, as a Free instance? Also, can you confirm: * Can you access the site itself - eg. can you see Spaces? The home page? * Is it possible to access a Space via the Space Directory? *…

Hi @Martin Zastawny Where is the sprint information missing from? Is this in the board view? Or in the issue view? A screenshot of where the information is missing from would be beneficial! And is this Next-Gen or Classic? Ste

Hi @Ben Carruthers No worries :) - if you're using "zz", I'd also consider making the text the same colour as your background (eg. by default, white) - so it doesn't show up on the page when published! If this answer did resolve your question, would it be possible to select "Accept Answer"? This helps other users who find…

Hi @Jenny Aharonov I don't believe this is possible in Cloud at this stage; see AUT-1030 for the current status of this suggestion! Ste

Hi @Ben Carruthers Not in Edit Mode - anchors are for View Mode. I'd suggest just using Find & Replace: * Press Cmd+F / Ctrl+F * Search for the title in the box which appears - or a unique identifier near the section to edit * Find & Replace should take you to that location on the page Ste

Hi @JasonB3 It should work - I have this built in a Next-Gen project in our environment; it's how I tested the above! I just re-ran the rule and it works on our instance - albeit 1 of the 4 sub-tasks didn't get located by the rule. I've not been able to work out why. Is it still not working for you? I would advise creating…

Hi @manikanta ch Not sure on the query - but an alternative could be to use an app to clean-up your instance? For example, apps such as Power Admin or Optimizer for Jira could be helpful here! Ste

Hi @Carolyn Barbierato To add the Parent Link to the Epic's screen, this is how to do it: * As a Jira Admin, go to Jira Settings > Issues > Screens * Locate a screen relevant to Epics, and press "Configure" * Scroll to the bottom and enter "Parent Link" into the "Select Field" box * Locate/add the field to the screen -…

Hi @Kmmaughs To be clear, I'm using Automation for Jira (native feature) - not JSU Automation Suite. For example, to access project-level automation: * On your Project, go to Project Settings > Automation * Select the blue "Create Rule" button to start creating See more on Automation for Jira in the Knowledge Base. Ste

Hi @Vivian.HOAREAU Did you manage to get these rules working? For the above comment, one thing you could try is: * Go to the Branch in -C- Link Type * Remove the check from the checkbox "Only include issues that have changed since the last time this rule executed" ^ See if results are now found from the Branch. I built the…

Awesome, glad you fixed it :) Thanks for posting the steps you took - hopefully this will help other users who face this issue in future! Ste

Hi @Naama8283 For Next-Gen, Permissions differ: * As a Project Admin, go to Project Settings > Access * If you're using default roles, ensure you have the role Administrator or Member * If you have custom roles, check to see what permissions your role has * Select "Manage Roles" in the top-right and select the custom role…

Hi @Naama8283 I'd ensure first you have the appropriate permissions: Assign Issues: * As a Project Admin, go to Project Settings > Permissions * Check what user type is listed for "Assign Issues" - for example group, project role, reporter, etc * Ensure you're in that user type. So if this is a project role, go to People…

Hi @Frank Thomas What field on the Epic are you looking to retrieve? The Epic Name? If this is from the Epic itself, you just need "issue." because it doesn't refer to an Epic Link - eg: * Epic Summary: {{issue.summary}} * Epic's Name: {{issue.epic name}} If this is from the child of an Epic, you need to utilise…

Hi @Michelle Herman You can have two Atlassian Accounts (which it seems you already do). It should be possible to be logged into Trello and Jira via these different accounts in the same browser. I just tested this and it worked. * If you're logged into Trello and open Jira, press the "Login" icon in the top-right and…

Hi @[deleted] No worries :) - let us know if this works! Ste

Hi @Kwasi Bowman This might be possible - can I confirm how these issues are all linked together: * An Epic has child stories (via Epic Link) * Stories also have children - are these sub-tasks (which don't need an Epic parent) or issues linked to the Stories? If linked, what's the link type? * Stories / Epics can also be…

Hi @Benjamin Chait Can I confirm the need here: * Your project is a Next-Gen project * A Story is a deliverable piece of work * Sub-Tasks represent work per domain. There is at least one Sub-Task per domain listed against the Story. * Sub-Tasks can sometimes start before the Story / other Sub-Tasks, depending on the teams'…

Hi @배현성 Site creation shouldn't take long. I checked the "hssh" site you were trying to create and it appears to still be available - was your site creation not successful? This was a few days ago - but I would give it another go after restarting your laptop, closing/reopening your browser, trying a different…

Hi @Hristina Valcheva When you say change a status via typing, do you mean the quick action box: * Press "." * Type a status into the action box - and select the one to transition to ^ If yes, there is a suggestion to add this to the New View - vote/follow: JRACLOUD-73787 If not, can you clarify what you mean by typing to…

Hi @Jim Galindo When you say you no longer have Admin access, what can you no longer access? Is it the instance itself, Jira Administration or Org/Site Administration? I'd first check: * If you have two Atlassian accounts, check you're logged into the right one * If any other user has Admin, check their access and if…

Hi @Savvas Demetriou Then this isn't possible yet, I'm afraid. For future reference, you can edit/delete an active sprint in Next-Gen: * Go to the Backlog view * Click the breadcrumbs (3-dots icon) in the top-right of the sprint box (next to "Complete Sprint") * Select Edit or Delete Sprint Ste

Hi @Robert Anthony Natively, I'm not sure this is possible. You can order by Epic Link - but this will just order all the story-level issues based on Epic Link, as opposed to each Epic with a list of stories below them. There is a workaround, if you are using a Classic Project... ----------------- Option 1 - Epic Issue Key…

Hi @Gabriel Moya I'm assuming you've checked your Start/Due Dates are correct on the Epic? To check, click on an Epic on the Roadmap, and check the Start Date/Due Date in the right-hand panel. ---------------- If they are, one thing you can check is whether your date picker format matches for Java and Javascript - changing…