Ste Wright Community Champion

Hi @Dan Churchill The CFD in Team-managed Projects fulfils the need - to show the status of Issues over time. Given that Team-managed Projects are relatively isolated from other Projects, I'd recommend using them for single teams, small projects, etc. If you need more control over a large project - that's what…

Hi @yang Looks like you have a few similar questions on the Community - including: * https://community.atlassian.com/t5/Bitbucket-questions/Lost-emergency-key/qaq-p/2021200 * https://community.atlassian.com/t5/Jira-questions/Lost-emergency-key/qaq-p/2022155 You only need to post your question once to get help from our…

Hi @PICARD This isn't a native feature, the Jira macro in Confluence just provides a list of Issues and their associated field data as columns. Assuming you want to filter this data from within Confluence - you'll need an App for this, such as Table Filter and Charts for Confluence, or a similar App from the Marketplace.…

Hi @Rafi PM Can I clarify what happens here - are you stating that you... * Select the field * Choose a date using the calendar * Click outside the field ...and it becomes blank again? Is this a Date/Time picker? If yes, are you select a time as well? Or, is it throwing an error message? Ste

Hi @Steve Fitzgerald An indirect question - why? What's the need? There's options with Smart Checklist to set templates and have them set through Automation which would seem simpler, depending on the scenario :) Ste

Hi @Scott Redstone You mention Team, but also assigning Issues to non-existent users - are you looking to do this in Advanced Roadmaps? Or in a normal Jira Project? You used to be able to create "Virtual Users" for this purpose, but they're no longer available in Cloud. I'd consider... * Creating each user as a "Shared…

Hi @Ashraf Farag Welcome to the Community! We're going to need some more information here about what your need is - what do you need to see on the Plan? Ste

Hi @Gonzalez_ Maria Can you clarify what you mean by change the table headings to something more friendly? The Jira Issues macro will display a search filter in Confluence - the table's columns are then based on field names. So whatever each field's name is should be what is used here. Is this what is happening in your…

Hi @Andrew Willy As far as I know, you can't do this in the URL Field - it just displays a URL. If you want to hyperlink text to a web link, you need to use a Paragraph custom field - which supports rich text, allowing you to do this. There's a good description for how this works on this Feature Request: JRACLOUD-69877 Ste

Hi @Sonal Kartikeya Is the Workflow for Epics and Stories the same across all the Projects? And the Epic can transition to any of the "TO" Statuses mentioned, FROM "Queued for Work"? Could you also provide a screenshot of the audit log for this rule - showing what happens when it is trigged, and if a specific error is…

Hi @Ayobami Ebhojie I assume you mean for Company-managed Projects? Once you've created the Custom Field, still in Settings > Issues: * Choose Screens from the left-hand menu * Locate/Select a Screen used by the relevant Project(s) * Scroll to the bottom of the list of Fields, and select the new Severity Field from the…

Hi @Dhaval2017 It shouldn't be, Team-managed Projects are the same regardless of plan type. Can you clarify where it is available in your other Project? A screenshot would be be beneficial here. Ste

Hi @Hizkeel Khan I recreated this rule and it works for me. Is that Workflow above for Sub-tasks or Stories? I'd be checking... * Workflow: If that is the Story's Workflow, or it has similar single transitions - the Story would need to be in Ready for QA to progress to Done using this rule. Is that the case? * Resolution…

Hi @rakesh.b.kumar The question was related to Cloud, not Server/DC. It does work in Cloud for custom Paragraph fields (i.e multi-line text fields). It doesn't work in Server/DC at this time - as stated in the linked Feature Request/Bug. Ste

Hi @Nick Berger Tested this and it works fine on our system. What options do you see when trying to select from the list? Ste

Hi @Anna V. I tested this, and it works fine. Have you tried some of the suggestions from the other answer? I would check these first: Board * Ensure the stories have sub-tasks. Stories with no sub-tasks do not become swimlanes. If no stories on the board have them, you'll have no swimlanes and just a normal set of stories…

Hi @Mergim Rexha I found this question whilst assist a user on another question; a Community member pointed us to this Proforma help page. It doesn't seem to work that way in Forms for me though. I'm using Forms after it was integrated by Atlassian, not before as a standalone App - so the option Issue JSON is not…

Hi All, @Huw Evans is correct, this does work! Good find! It doesn't seem to work that way in Forms for me though. I'm using Forms after it was integrated by Atlassian, not before as a standalone App - so the option Issue JSON is not available. But, I found a workaround using Automation... Pre-creation: * Create a Form,…

Hi @Amir Katz (Outseer) Some good ideas above! The rule could be tweaked depending on the scenario, the original answer was specific to the question - but alternatives should be tested, to ensure it works from each different user's need. I would recommend being careful with the Issue Updated trigger though - especially if…

No worries @Roopa_Konduri If this helped answer your question, could you accept it so other users know this is the answer to check? Ste

Hi @Sulaiman Loane Unfortunately there isn't - that's because you don't have two accounts when logging into Trello and Jira, your one Atlassian Account has access to two different products. An email address can also only be linked to one account at a time. If you want two different passwords, you'll need two different…

Congrats everyone! Ste

Hi @Ayobami Ebhojie You can add a custom field called Severity? If this is a Company-managed Project... * Go to Settings > Issues * Select Custom Fields from the left-hand menu * Create a new field - I'd suggest a Select List (single choice) * Once created, modify the new field's context - and add some drop-down options…

Hi @Alex Shirokov No worries - what is it that still isn't working from the previous answer? Ste

Hi @Todd Dowty Why isn't Card Colors available? Is it a Team-managed Project? Ste

Hi @Sutapa Basu There's a native way but it's manual - or another way, but using an App. Native Jira I'd use... issueLink in (ABC-1, ABC-2) ^ To find all Issues linked to list of Issues. It does include Epics, Sub-tasks, etc but you could limit that - for example... issueLink in (ABC-1, ABC-2) and issuetype not in…

Hi @Rodriguez, Jhon Ronald What is On Hold trying to communicate to the customer/agent? That will help drive the best wording. I'd consider also whether Escalated is the best Status - what about just Tier 2? Is there another tier above Tier 2, for example? How would this be managed, if yes? Ste

Hi @asd asd You'd need to use the Admin CSV importer (Jira Admin/System Admin only), as Issue update is only possible through there. The basic steps are... * Export the Issues you need to upload to a CSV * Set the columns to upload to Issue Key, Summary, Text Field* Issue Key, Summary would be taken from your export, and…

Hi @Charuchandra Joshi It's probably possible using Automation - but we'd need to clarify... * Is this Cloud or Server? * Are the Objectives (and the related Issues) in Jira? * How are the Objectives linked to the other Issues (parent/child, sibling, etc) * What is the story point rollup? Is that a custom field, or? More…

Hi @Rodriguez, Jhon Ronald I'd state there is no specific best practice - it more depends on your need - what is the process the Statuses represent? What is the objective? What are you trying to communicate to each agent/customer? Some questions you might ask for above are... * Is Onhold the best language? Would Parked, or…