Ste Wright Community Champion

Hi @Neda Ghavami You can definitely do this! You will need to be a Product Admin though. These settings are platform-wide - so if you change them, they change for everyone. To do this... * Go to Jira Settings > Issues * Select Priorities from the left-hand menu From here you can add priorities (at the bottom of the page),…

Hi @Keighley Williams Can I confirm first if you're using Smartbear's Zephyr migration pages/assistance? Please see: https://support.smartbear.com/zephyr-squad-server/docs/get-started/cloud-migration-guide/index.html If not, this might be a good starting point :) Ste

Hi @Tony Moore It's a permission in Company-managed Project - you need permission to Modify Reporter. To change this: * Go to Jira Settings > Issues * Select Permission Schemes from the left-hand menu * Select the Permission Scheme pertaining to your Project * Ensure the relevant user-level has the permission to Modify…

Hi @Chris Chranko I've not come across this issue before - and I think it's likely quite a rare occurrence. I'd recommend reaching out to https://support.atlassian.com/contact/ to get this information! I'd consider trying to merge some of those instances though if possible - it will make it easier to administer/manage in…

Hi @Kristen Hugg I'd initially check your Atlassian Access settings: * Go to admin.atlassian.com * Select Security > Authentication Policies * Check your policy to see if there is a short password expiry But given you state it's only your account and not others - I would consider contacting Atlassian…

Hi @Sara Mohat Welcome to the Community! Can I clarify what specifically you're trying to access? As far as I can tell, Qbyte is not related to Confluence and it's not a native feature, but it might be an App or similar! Ste

Hi @Valeria Rincón Gallardo Sorry to hear you are having issues with your Trello account! Are you adding boards via the Create button? What options does it offer? You can contact Support via this link (but they don't offer phone support at this time): https://trello.com/contact#/ Ste In Spanish (using Google Translate):…

Hi @Marty_hemi You should be able to hide them as a Space Admin. In Server/DC: * Go to Space Tools > Configure Sidebar * Click the "-" icon in a circle to hide those links ^ As far as I know though, you can't add to this section natively. These are the default settings beyond custom shortcuts. Ste

Hi @Sara White Can I confirm what type of Project you're using? Is it Team-managed or Company-managed? Could I also confirm if you've modified your Board at all? Has the board recently had "Scheduled" moved to the far-right column? Ste

Hi @Jose Arroyo Welcome to the Community! Do you mean a Slack where you can go and ask questions or chat directly? Not that I know of - the Community itself is where questions, discussions, etc can happen :) Ste

Hi @Maryam Omair Welcome to the Community! Status is one of the fields you can use in history searches - but this doesn't visualise what a status was at a point in time. But you could search for if a status was in a certain state at a point in time - for example, to show issues in "Done", but that weren't before ABC…

Hi @Sean Burns Welcome to the Community! I'd check-out these resources to start with: * Getting Started - https://www.atlassian.com/software/jira/guides/getting-started/basics * Administering Jira, including Project creation -…

Hi @Jonathan Perkins Welcome to the Community. Inherently, Jira is quite open source - you can create a structure, and visualise the data, how it best works for you! I've made some recommendations below, related to Jira Cloud, given you are migrating here. Dependencies I would recommend using linked issues - see some…

Congratulations on the 500 badge @Brittany Joiner !! Ste

Hi @Guaraci Nakamura Issue Created is what is causing the executions, and there's no way to limit this - the execution counts when the rule is triggered, and it's triggering for every Issue. In Automation, you could consider: * Global vs Project: The executions are counted for global or multi-Project rules. You could look…

Hi @jake.naughton If you took a backup, it's saved as a separate version of the Workflow - it's just inactive. So you can modify your Workflow Scheme, and just replace the existing, active Workflow with the one you saved as a backup :) Ste

Hi @Jessica Tennhammar Is it not possible to do this in an alternative manner - for example... * A set of fields the Developer populates * A Confluence page template that can be used during creation * An App which provides dynamic checklists on Issues ...and avoid the need for an Excel file? Ste

Great news, thanks for letting us know! Ste

Hi @Srujan kumar There's going to be benefits in... * Not having an Issue Type between Epic and Story - and instead treated Epic as Feature. This way you'd put a level above Epic/Feature to represent the highest level. * Utilised Advanced Roadmaps to have the larger hierarchy than Epic > Story > Sub-task Is there a reason…

Hi @Srujan kumar Can you clarify your Issue Hierarchy in this instance? Is it: * Epic * Feature - linked to an Epic using "Epic Link" * Story - linked to a Feature using a "Linked Issues Link Type" Ste

Hi @Jan Šimek Natively, you can't modify the way transitions are displayed in Jira Cloud - they show in the list provided in your screenshot. Your Workflow does look quite complex though. I'd consider if... * On Hold: Could this be represented by flags, so you can highlight when something is on hold, and at what stage? *…

Hi @Gonzalez_ Maria Just confirming CustomField1 has a name, and it's not actually showing as the Field ID? It should show whatever the field's name is in Jira. It's not possibly to modify the field's name unless you change it in Jira. Aside from some extremely manual alternatives - you might need to look for an App that…

Hi @Mergim Rexha AAA is the Question ID. The reference matches how it's written on the Proforma help page - I'd recommend checking that out to see how I've referenced it here. What else is not clear from my previous response? Happy to clarify any specifics :) Ste

Hi Amir, An execution is counted if the rule is triggered - regardless if an action is taken or not. That's why for global rules I'd recommend using triggers which are more specific, or which are controlled - such as... * Field Value Changed, as it's specific to one field - not all fields * Issue Transitioned - and…

Hi @Mike Shyavitz Strange! This isn't something the Community would be able to help with necessarily. Did you use those options I mentioned above? I'll also escalate it to an Atlassian team member to review :) Ste

Hi @philipf Glad it worked! If this helped resolve your query, could you accept the answer? That helps other users know this is the right suggestion :) Ste

Hi @philipf Just confirm you've done this to change your login page: * Select your User Icon in the top-right corner * Select Personal Settings from the drop-down * Under Your Jira Hompage, select "Projects directory" * Press Save Changes Now when you login, or select the Jira logo, it should take you to the Projects list.…

Hi @[deleted] Another option, using a different Related Issues option in the Branch From Rule 2... * Branch: Related Issues = Parent...* Condition: Related Issues Condition* Related Issues: JQL issues - change added here * Related Issues JQL: issuetype = Block * Condition: All match specified JQL * Matching JQL: status =…

Hi @Hugo Bordais Could you provide screenshots specifying each part of the rule that is or is not working? That could help to clarify how you're currently structuring each part of the rule - and lets us work off your existing rules, rather than starting fresh. Ste 

Hi @Attila Szőke Not natively - you'll need an App which expands the JQL function options - such as Scriptrunner Then you could use sub-querying - for example... issueFunction in epicsOf("issuetype = Story and fixVersion = 'Version 1'") ^ The text in the brackets is the sub-query - it's looking for Stories with certain…