Dave Rosenlund (Trundl) Community Champion

Hi, @shamil707. The Mi and Sh boxes represent two different Atlassian Cloud instances that you apparently have access to. In each of those you have access to three different editions of Jira: Jira Work Management (for business users), Jira Software (for technical teams) and Jira Service Management (for support teams).…

Hi, @shamil707. As it turns out, Atlassian just announced some big changes in this area at Team’24 in Las Vegas. Simplified: OLD * Jira Work Management = Jira for business teams * Jira Software = Jira for software teams * Jira Service Management = Jira for support teams (internal or customer facing) NEW * Jira = Jira for…

Hi, @Crystal Rouse 👋 First, I moved your question to ‘Jira Service Management questions’ because as far as I can tell, you are using out-of-the-box functionality — not an Atlassian Marketplace app. Second, I am no AQL expert but did find a relevant reference to this topic in the Data Center documentation for AQL. Look for…

Hello, @Daniel 👋 AFAIK this is not possible unless you are happy to do it one Epic at a time. If that works for you—I am suspecting not given the wording of your question—you could add ‘issue in LinkedIssues’ to your JQL and specify the ‘issueKey’ for the parent Epic. This would show all the linked issues under that…

P.S. I just found a more detailed answer from @Matthias Gaiser _K15t_ in this thread: Is there a way to natively search within Issues in Jira from multiple Instances? Which reminds me, It’s always a good idea to search the community for similar questions to your own, as I should have done before supplying my answer 😉

Welcome, @Gerard Cattin 👋🏻 The simple answer is, no. This is not a native capability in Jira Cloud at this time. The more complicated answer is that it is possible to do it with an Atlassian Marketplace app. There are two that I know of that offer it: * Watchtower * Federation for Jira I have not used them personally and…

Hi, @Yogi Patel 👋🏻. Welcome to the community. ‘Behaviors’ are a Scriptrunner thing. And as you likely know, Scriptrunner is an Atlassian Marketplace app from Adaptavist. I have moved your post to ‘App Central’ — *the* destination for all things related to marketplace apps. I have also added Scriptrunner and Adaptavist tags…

Welcome to the community, @Ken Nelson 👋 As a premium subscriber to the Atlassian platform, you have access to the “advanced plans” feature in Jira. This is where you can assign work to teams easily. There may be other ways too, but this is the one that I’m most familiar with. Check it out:…

Hi, @Asha 👋🏻 first, I moved your post to App Central, the new destination for all things related to marketplace apps. While you may (hopefully will) hear from an X-ray customer who has experience with this error, it might be faster/better to speak directly with the X-ray support team: https://xraysupport.getxray.app/ if…

Welcome to the community, @Bradley Kirby. This is mentioned in several places in fact. It's not a supported feature in the bulit-in PDF exporter at this time. There are two enhancement requests that you may want to add your voice to: CONFCLOUD-77166 CONFCLOUD-67820 Meanwhile, you may want to have a look at one of those…

Thanks for the timely reminder, @Mirek 👍 See you in Vegas!

Hi, @Matthew Cascio. I like the idea, but I’m curious about your decision to create the suggestion in the Jira Server project (when Atlassian is sunsetting that product and has ended development). I’m guessing this was an oversight? Perhaps you’d like to try again and suggest it in the cloud or data center product lines.…

Hello, @Sameer P. Welcome to the community 👋 You'll need one of the WhatsApp integration apps available on the Atlassian Marketplace to do this, or develop an integration of your own. Best, -dave

P.S. Welcome to the community 👋

What are you using to create your Gantt charts, @Joshua SOONG ? I.e., Jira Advanced Plans is not included in the free edition of Jira, so I am guessing you are using one of the Atlassian Marketplace apps for Gantt. Or, maybe you are evaluating Jira Advanced Plans? Whatever the case, a screenshot would be helpful. Best,…

You too, @Gabriel Belknap 😎

Hi, @Troy Campbell. The built-in time tracking features in Jira are pretty rudimentary, which is a polite way of saying no. Not that I know of, anyway. Atlassian decided long ago not to invest in native time tracking capabilities in Jira and deferred to their Atlassian Marketplace partners instead, Tempo being the dominant…

Unfortunately, there's no way (AFAIK) to do this today, @Sergej Ehrlich. The JQL for linked issues requires that you specify an issueKey 😕 You may want to add your vote to this enhancement request. Maybe someone else knows a clever workaround—sorry but I do not—that does not require an Atlassian Marketplace app. Good luck,…

I am stumped at this point, @Gabriel Belknap. Sorry. Maybe someone else will speak up. ~~~~~~~~~ In the meantime, you may want to open a support ticket with Atlassian. I am seeing a lot of questions/noise about quirks and bugs in the horizontal scroll feature for tables in the Confluence side of the house and I am guessing…

Maybe you can include a screenshot of your own, @Gabriel Belknap ?

No need to apologize, @Gabriel Belknap 👍 Not sure it helps, but I do not see the behavior you describe.

Welcome to the community, @Gabriel Belknap 👋 I couldn't help but notice that the workaround post is about Confluence. However, you posted your question in the Jira Software group. Are we talking about tables in Jira today — or Confluence? Just making sure. -dave

Hi, @Ashley Honeycutt. Like you, I cannot find anything about size limits for exporting a single page, but I think we have to assume the same 2GB limit that applies to spaces would be the upper limit here, too. Are running into a problem exporting a single page? What error message you are you getting? Screenshots would be…

Hi, @Julia Lynn Fagiano. Welcome to the community 🤝 I have a couple of thoughts: * How did you create your board? Manually, or with Filters? If you used filters, maybe the issues in the list to call column no longer meet the filter criteria. * Click in the Search bar and click on "All issues." What do you see? Can you see…

That said, I'll ask someone from Atlassian to look at this thread to ensure we aren't missing something.

Hi, Tom. In that case, I think we have to assume your request to transition to the free plan worked (despite the error message). Otherwise, Atlassian's systems would reflect that you were on a paid plan. Right?

See above 👆

I'm sorry to hear about your troubles, @Tom 😕 However, the Atlassian Community is a peer network for Atlassian customers and users like you. This issue cannot be solved here. You'll need to contact Atlassian support to resolve this. Good luck!

I am sorry for your troubles, @Manuel, but the community is not the right/best place to resolve billing issues. This is a peer network of users/customers like you. You should contact the Trello support team for this. Good luck!

Welcome to the community, @Jenna Ringer 👋 May we assume you already know about Jira Asset Management (in Jira Service Management)? If so, I'd have a look at the associated learning tools from Atlassian and Atlassian's partners. If not, start there 👆 Does this help? -dave