Dave Rosenlund (Trundl) Community Champion

Hi, @Mazen Chmait_FusionTech Innovations_Marketplace Partner 👋 Did you know there's a special/dedicated Atlassian Community for developers like you? In other words, you may have better luck with this question in The Atlassian Developer Community. Best, -dave

Hello, @Alimardanov Ismail 👋 And welcome to the Atlassian Community. The community is (mostly) comprised of Atlassian customers like you. It's a peer network of Atlassian users. As such, we cannot help you with billing and payment-related issues. For that, you will need to raise a ticket with the Trello billing & payment…

Hi, @Walker Heflin 👋 Unfortunately, the answer is 'probably not.' Or, 'it will depend.' Meaning it will depend on how each app was developed and by whom (and whether or not the developer saw it as a requirement). Honestly, I'm even sure there is an API that covers this use case — but maybe someone else will know. Best,…

You're welcome, @Chris Haughey 👍 If you feel this was the right/helpful answer, please click "Accept answer" (so those who come after you will know it was useful). 

I am sorry to hear about your frustration, @Chris Haughey 😕 The best (only) option in this instance is for you to open a support ticket (I'm assuming you've done that). If you didn't already know it, there's a sales support team that may care more about an issue like this one: Atlassian Billing and Licensing Team Welcome…

This is not something the Community can help you with, @Carter W_ Moore _he_him_ . We are (mostly) customers like you. For this, you will need to contact Atlassian support. Trello support Best, -dave

Hi, @Matt Sardi 👋 AFAIK that’s going to be the fastest way. Were you specifically wondering about something else? Best, -dave

Hi, @Brent Lee. Yes. They are different code bases. Since Atlassian is responsible for the Cloud platform, not the customer (as they are for Data Center), they do not publish CVEs. See the Atlassian Trust & Security pages to learn more. Best, -dave

If you agree my answer was helpful to you, @Abhi Singh, and it might be to others, please click on 'Accept answer' above. Thanks!

✅

I just realized I never introduced myself here 😕 My name is (obviously) Dave, and I've been a community leader for three years now. But my JSM/JSD journey extends beyond that (probably 7 or 8 years in total). Throughout that time, I've been an Agent and support team manager but never a true/serious admin. I frequently…

You're welcome, @Abhi Singh 

Congratulations, @Chris Chappelear _Tempo_ , and everyone else at Tempo who's involved. This is going to be a hot product! 🔥

P.S. If you're unsure, navigate to https://my.atlassian.com/product to see license details, including whether your license is for a server or a data center.

Welcome to the community, @Scott Ortel 👋 First, let's confirm you are talking about the Data Center edition of Confluence and not the Server edition. (Your post is tagged with both tags.) -dave

Hi, @Audra Bell 👋 I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post. That said, I suggest you contact the Timesheets support team at Tempo directly for a faster response. Best of…

Welcome to the community, patricia.ferres@inxpect.es Can you share a screenshot of what you see after you click on 'Create new project'? What I see on my system is that "More" is now the lefthand nav bar, and if you scroll all the way down, you will find 'Import data.' Here's what I did...

Hi, @Smitha Joseph 👋 I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post. As far as I understand it, Zephyr Scale of for larger enterprises, while Zephyr Squad is designed for…

Hi, @Edvan Jose da Silva Junior 👋 I suggest you follow this Atlassian guide: * Compare cloud-to-cloud migration methods for Jira Best, -dave

Hi, @Núria Rull Bassols 👋 I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post. That said, I suggest you contact the Custom Charts support team at Tempo directly for a faster…

Welcome to the Atlassian Community, @IT Admin 👋 This is not the answer you were hoping to hear, I'm sure, but... "If all the Jira Cloud products on your site are on a Free plan, your Jira Cloud products will be deactivated after 120 days of inactivity. If any Jira Cloud product on your site is on a paid plan, this doesn’t…

Hi, @Sandeep Vellore 👋 I'm sorry to hear about your troubles. FYI, the Atlassian Community is a peer network of (mostly) Atlassian customers like you and me. For urgent matters such as this, you should open a support ticket with Atlassian. ~~~~~~~~~ For less urgent matters where you feel you would benefit from feedback…

Hi, @Olga 👋 I'm sorry to hear about this limitation's impact on your application 😕 However, the Atlassian Community is a peer network comprised (mostly) of Atlassian customers. While some Atlassian Solution and Marketplace partners, and even some Atlassians, are here, it's mostly customers. In other words, it's not the…

Hello, @Hannes Nanninga. Welcome to the Atlaissian Community 👋 Because you are using Structure from Tempo, I moved your post here to App Central, which is the right place to post questions about Atlassian Marketplace products. I also added a couple of additional tags to your post to help draw the right eyeballs to it. The…

My $.02… What you are describing, @Bogner, William Benjamin , is Project Portfolio Management. Aka, PPM. While Jira out of the box has some PPM capabilities, it was, IMO, fundamentally architected for project management on the granular scale. To produce a report like the one you describe I think you will want to look at…

thank you for clarifying, @José Roberto Cavalcante Alves. Since you accepted my answer, may I assume the referenced article provide the help you needed?

Weclome to the community, @Tulika 👋 The Atlassian Cloud platform does not support OIDC at this time. You may wish to vote for this related enhancement suggestion and watch it for updates. In the meantime, I believe Atlassian Marketplace partner miniOrange offers several solutions that may help you. Kantega may also offer…

Welcome to the community, @D_Explorer 👋 This may already be in the roadmap, but I cannot find anything to confirm that. Nor can I find an enhancement Suggestion for this. Perhaps you'd like to create one at Suggestions and bug reports. If it is in the roadmap, you will likely learn this is so by suggesting it. Best, -dave

Welcome to the Atlassian Community, @KUBILAY GURBUZ 👋 The community is (mostly) made up of Atlassian customers. We cannot help you with billing/payment issues. For this you need to open a support ticket with the Trello billing team. You can find a link for this at the bottom of this page: Get help with Trello. Best, -dave

Welcome to the community, @José Roberto Cavalcante Alves 👋 Please say more. What do you mean by 'define?' Do you mean you need to link these Tasks to a parent Epic? Perhaps this previous thread will help: How to link my story or task to the parents? Best, -dave