Muhammad Ramzan_Atlassian Certified Master_ Expert

Hi Eduard, These settings are still available, it might be confusing with the templates. When you create a new project, first you will select the template and then you can see the checkbox shared with the existing project. Please let me know if its solved your problem or please share the exact screen where you were trying…

Thanks a lot. Its an interesting one

Hi @Vaishnavi Kulkarni , I am afraid, you can't by vanila jql. There are some adons which can support you. Famous one's are * JQL Search Extensions for Jira & reports * Script Runner below is the example of JQL Search Extensions for Jira & repo following query will return all linked issues which are not resolved issue in…

Thanks for sharing the image, can you please replace http with https and then try

Can you please share the Post man screen shot with request data and headers, regarding the above JSON which you shared , I found one issue there, please fix it. If you use "Id" then provide the project id eg. 10001,1003 if you use "Key" then you can use project key In above JSON you are using Id Param but the value is…

Hi @Surugiu Iulian , Sorry , I did not understand the question correctly. Can you please elaborate little bit. I can see you are trying to get the Jira data from Jira api but the rest end point you mentioned is for the confluence.

My pleasure, happy to know it helped and many thanks for confirmation

Hi @Ghina Dernaika , As explained by others , its not possible with Vanilla JQL. I can see you have selected the cloud so here are few ways to achieve your goal 1- Used an extension like JQL Search Extensions for Jira & reports , one of my favorite adon for JQL it will get all parent tasks which have sub tasks and current…

Can you please confirm if all customers are not receiving notifications or only a specific customer? There might be a chance that , customer disabled the notifications from the profile. This article will help you to troubleshoot the issue.…

Hi @Patrick Schoppe , Welcome to the Atlassian community. Can you please go to Project Settings> Customer Notifications and there you will see a notification Public Comment, please review that one , if it turned off then please turn it on and also edit it and see if you are missing something there. Hope it will resolve…

Hi @Ana Retamal , Can you please share the link again bamboo vs pipeline 

Hi @Munir Patel , Yes its possible, please have a look at below screenshot. What its doing is When is task is transition, it will check the executed task epic link and then get all tasks with same epic link and then transition them to done status. You can add further parameters like sequence number .

Welcome to the community @amy schneider , Regarding your query, I am afraid , you might need a third party plugin to achieve your goal. Famous one's are * JQL Search Extensions for Jira & reports * Script Runner below is the example of JQL Search Extensions for Jira & repo following query will return all epics which have…

Welcome to the Atlassian community. You can try the "order by rank" and please let me know if you got the same results as your agile board or not.

Welcome to the community, you can achieve the required functionality by using a third party plugin, famous one's are * JQL Search Extensions for Jira & reports * Script Runner below is the example of JQL Search Extensions for Jira & reports find all epics with status=done where child's status is not equal to done issue in…

Bot need the rest api only that's why. I found the way by the way, i created my own rest end point by using the java api's and then provided that custom rest end point.

Hi @Sachin Bagmare , Welcome to community, Can you please share few more details , what you expecting and what are the results and what's wrong with results so we can try to help. Regards,

@Danyal Iqbal Thanks for your valuable feedback, but you didn't ask me in which scenario i needed 🙂. Let me share why i needed and then please advise, is usefull or not. Actually, for Service Desk, I have AI email bot which processing all of emails and this bot will create tickets and comments from customers emails. Now…

No need to create a rule, please just create a filter and subscribe the group to that filter 1) Create your Query and save it 2). Go to Details and click on New Subscription 3). Now select the Schedule Daily and set the Interval as per your needs Add the group which include users 

Yes, please you need to add it in the query otherwise, user will receive all issues. If you add that part then user will only receive issues which they reported.

Hi, Please create a filter reporter=currentuser and project =your project Create a group whome you interested to send emails, add users and subscribe this filter to that group . For filter frequency, you can set as per needed. Now each reporter will receive email with issues they reported. Please change the above query as…

For Next gen projects , its "Edit any due date" but for nextgen you need to perform the same action on all projects one by one as they don't share the permissions. To be honest, I did not personally try this permission , either it works for the sprints or not, but as per the official documentation, its mentioned that its…

This one is only for classic projects. If someone does not have schedule issues permissions they cannot add any issue to the sprint.

Hi @Sushant Verma , Welcome to the community , can you please confirm the project types either its classic or NextGen. For classic projects, you can edit the permissions scheme and remove permission for Schedule issues. Reference https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-classic-projects/

Hi @Dan Allenby , Please try something like this , it will generate email in html table format you can further format it as per your needs. In first row , its headings In second row, its data in a loop <table> <tr> <td>issuetype</td> <td>key</td> <td>summary</td> </tr> {{#lookupIssues}} <tr> <td>{{issuetype.name}}</td>…

Hi @Dan Allenby Welcome to the community, you can easily achieve your goal as follows 1. Setup scheduled trigger 2. Select "Lookup issues" as the action and put in your JQL(issues you want to send) 3. Setup email action which can now access the data from the looked up issues Example

Hi, Welcome to Atlassian community, as suggested by other members either you can use the above links for the API documentation or on your Jira server instance you can install Atlassian REST API Browser After installing, you can just open it and it will show you all Rest end points inside your jira server. Regards,

@Rag , please try this plugin, they are claiming customer can edit the request from portal. Following text I copied from another thread You can edit your requests on the Customer Portal using Actions for Jira Service Desk. You should add transition Edit to the workflow and in our configuration define which fields do you…

Hi @Rag , Welcome to Atlassian community. Regarding your question, Unfortunately its not possible for customers to edit their request once its submitted. There are multiple workarounds * You can use a third party app which allows to edit the request on portal * Let customer add a comment to change the urgency and you can…

That's great, thanks for sharing the detailed implementation and for sure it will be very helpful for the community .