Hello Atlassian Team, Netopia is a digital services and IT consulting company based in Morocco, supporting major organizations in their digital transformation initiatives. We already use Jira and Confluence internally, and we currently have ongoing Atlassian implementation projects and opportunities with major…
One question comes up surprisingly often when working with a mature Jira Service Management environment: “Why did this ticket change?” Not what changed. That part is usually easy to find. The difficult part is understanding what happened around the change. For example: A P1 incident is assigned to the correct support team.…
A quick reminder for Atlassian Solution Partners: the new Jira data limits and guardrails are now applicable. If you manage multiple customer Jira environments, this is a good time to review: * Which customers are getting closer to a data limit? * Which Jira sites are becoming less healthy over time? * Which environments…
Your dashboards reward speed. A skipped review looks exactly like speed. A quick disclosure before I start: I'm a co-founder of MetaFrazo, an app on the Atlassian Marketplace, and the last part of this post describes how we surface this pattern in our product. Everything before that is a governance problem any Jira admin…
AI adoption is moving quickly across Jira environments. Customers are experimenting with Atlassian Rovo, AI agents, coding agents, automation bots, and custom AI workflows. But there is a question many organizations still cannot answer: "How much value are our AI agents actually delivering?" For Atlassian Solution…
This is actually my first post in this community, so please excuse any missteps in etiquette — happy to be pointed in the right direction if I should post this differently or in another category. Wanted to share something we've been building at Canarys — ScriptFabric, a Forge-native scripting and automation engine for Jira…
Every Atlassian Solution Partner has experienced this conversation. "Our Jira instance feels harder to manage than it did a year ago." Projects have multiplied. Custom fields have accumulated. Workflows have evolved. Teams have introduced new apps, automations and integrations. Everything still works, but the platform…
Hello, Atlassian Community!I'm Giorgi Jikia from Twinit, and I'm excited to introduce the Migration Partner Network (MPN)—a community initiative for Atlassian Solution Partners, consultants, and migration specialists. As cloud migrations become more complex, we believe the best customer outcomes come from collaboration. No…
One automation pattern appears in almost every medium to large Jira instance we review. It usually looks something like this: When a blocking issue is completed, check whether the dependent issue has any remaining blockers. If not, notify the assignee that work can begin. Simple. Useful. And surprisingly expensive at…
Hi! I'm Salome from Twinit, an Atlassian Gold Solution Partner and Silver Marketplace Partner. I'm the Marketing Lead at Twinit, currently focused on our Assets Migration Program. We help Atlassian Solution Partners and their customers deliver end-to-end Jira Service Management Assets migrations—from planning and…
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