Automation for JIRA

Question

Hi All

we recently got Automation for Jira (Server) plugin and we are trying to perform the following, we are close but not perfect to complete

So, our scenario

In a project,

if issue type =Task or Story or Subtask

and Priority=Blocker

Then

when above issues are transitioned to status CLOSE, we want priority to be updated to Trivial.

You might think that when an issue is closed why would we bother about priority? Yeah, but we need it.

am not sure what we are missing, we there but not .. Any help? or suggestions? and no post functions to achieve this.

Thanks

unknown · Answer

Hi @KRC,

The same configuration works well with "Automation for JIRA" as well.

Try to use the JQL condition as status=Close and issuetype in (Task,Sub-task) and priority=Blocker

In "Then" configuration choose field Priority and set value to Trivial.

Once the transition is executed try to reload the page and you should be able to see the priority field value as Trivial.

Hope this helps!!

Regards,

Priyanka

KRC · Answer

Hi

I tried your way, Its funny, When I hit close, it won't change the priority, but when I reopen the issue priority is updated.. any thoughts?

KRC · Answer

It looks like you are referring to JSD automation. But I was talking about the plugin called "Automation for JIRA"