nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I can't access My Dashboard how ever i'm the owner and facing error

Mahmoud Abdulhamid

iam not able to access Dashboard and even if try to create new i face same error

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Rilwan Ahmed

Hi @Mahmoud Abdulhamid ,

Welcome to the community !!

Seems you are accessing wrong url. The homepage and dashbora page will be
https://<yourDomain>:8080/secure/Dashboard.jspa

Mahmoud Abdulhamid

@Rilwan Ahmed thanks

i don't think so because i already navigate through dashboard tab it self
and l knew that it happens with different mates

Dirk Lachowski_b0vz9b

Code 500 is an internal server error. You definitely want to raise a support ticket for that kind of error.

ram2pixelerant

@Mahmoud Abdulhamid anything you have changed in the global permission ?

Mahmoud Abdulhamid

@ram2pixelerant No all jira software users can Create Shared Objects

Rilwan Ahmed

Hi @Mahmoud Abdulhamid ,

You get AddPortalPage.jspa in url when you try to create a new dashboard.

Can you open https://<yourDomain>:8080/secure/Dashboard.jspa in new browser or incognito mode and share the screenshot ?

If there was ny new plugins added or upgraded, try to disable them and access the page.

Also let us know if tehrewas any new changes in your applicaton like upgrade, or any chnages recently ?

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