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3 apps that Jira Software admins love

Kelsey Van Scoy

Screenshot 2024-04-12 at 10.45.25 AM.png

While Jira admins handle various important tasks, we know that a few of those jobs to be done may include:

Customizing workflows to fit your team’s needs
Ensuring the security of external data
Managing assets, such as hardware and software licenses

So whether you’re responsible for one or all of the above, here are some top apps you should check out to help get your job done more effectively and efficiently – and they’re all admin-approved!

3 top apps for Jira Software admins

(💡Pro tip: You can try out any Atlassian-supported app for 30 days for free by downloading it on the Marketplace.)

These three Jira admin apps were all recently awarded our highly coveted Spotlight badge:

The Spotlight badge is awarded to apps that have performed well over the long-term and proven their value to customers (and admins like you!)

These apps must:

Have a completed Privacy & Security tab
Be supported
Have a Cloud version

And they must also have stellar ratings and reviews. But how can these apps help you with jobs to be done like customizing workflows, ensuring the security of external data, and managing assets?

Customize Jira workflows

Jira Workflow Toolbox

With this app, admins can extend workflows with powerful post functions and use conditional logic supporting Jira Expressions to meet advanced requirements and dependencies when creating, transitioning, and updating issues and fields.

Fast facts* ℹ️

6,396 Atlassian Marketplace installs
4 stars based on 484 reviews
Cloud Fortified (CF): CF apps offer additional security, reliability, and support
Free for up to 10 users

Features admins " data-emoji-id="2764" data-emoji-text="❤️">❤️

No coding needed
Availability of built-in examples and an extensive in-app handbook

Access secure external data sharing

External Share for Jira

Admins can create highly secure and customizable links to share their work with an unlimited amount of external users. Even better – this app utilizes dynamic data sharing, which refreshes the content in real-time, always keeping your external users up-to-date and eliminating the need for time-consuming, repetitive exports.

Fast facts* ℹ️

1,382 Atlassian Marketplace installs
3.9 stars based on 24 reviews
Cloud Fortified (CF): CF apps offer additional security, reliability, and support
Starting at $5 a month for 10 users

Features admins " data-emoji-id="2764" data-emoji-text="❤️">❤️

Dynamic data sharing – no need to resend after making changes
Enhanced security: SSO, password-protected pages, and IP address whitelisting

Manage team assets

AssetIT - Asset Management for Jira, JSM, ITSM

With this app, admins can track important IT assets like hardware inventory, software licenses and consumables. This app was designed to help streamline organizational efficiency by providing a unified view of software assets, reducing the rick of data silos across departments and divisions, and providing admins with highly secured and potent permission to manage IT assets across different entities.

Fast facts* ℹ️

1,383 installs
3.8 stars based on 25 reviews
Cloud Fortified (CF): CF apps offer additional security, reliability, and support
Free for up to 10 users

Features admins " data-emoji-id="2764" data-emoji-text="❤️">❤️

QR code generation for easier asset tracking
Customization and flexibility of various asset types to fit unique needs

Visit the Atlassian Marketplace to view Jira Software apps for admins.

_{*all fast facts are from April 2024}

Comments

Joseph Chung Yin

@Kelsey Van Scoy -

Thanks for the article. In my professional opinion, here are two must have add-ons that any Jira/JSM Admin or customers should also consider and should be on the award list -

Scriptrunner for Jira

https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=cloud&tab=overview

Jira Misc Workflow Extensions (JMWE)

https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?hosting=cloud&tab=overview

Both them allows system admins to utilize to create custom and powerful solutions for users with a little or no coding required. Those two add-ons are also well known/proven from the users communities - available for both Datacenter/Cloud envs.

Best, Joseph

Jean Gordon

@Kelsey Van Scoy

In my opinion if we need to purchase APPs to help with work or ensure Jira works as standard tools, then Jira is not fit for purpose.

The one that is definitely standard on other tools but not Jira is to bulk clone/Copy set of issues into a new project.

Instead of making changes that make Jira slow, clunky and not good for accessibility, Atlassian should sort out what is standard in other tools

Kelsey Van Scoy

Hi @Jean Gordon

Thank you for that feedback. Jira can certainly be utilized as a standard tool without any add-ons, however, apps can create further extensibility in specific use cases where teams might need it.

I will share the bulk/clone feedback with the Jira team, as we're always looking to improve Jira. Please do let us know if there are any other features you think should be standard.

Hendrik Bondzio

🛠️ External Share should really be everyones Jira toolbox imho. As a consultant I run into situations on a daily basis where I need to share Atlassian content with someone outside of my instance. External Share by Warsaw Dynamics gets the job done, fast, secure and dynamic.

Parsa Shiva

Thank you for the great article, @Kelsey Van Scoy

Regarding External Share, here's another fun fact: Interestingly, external users can be granted not only view-only access but also edit capabilities and the ability to create issues in the cloud version.

Krzysztof Bogdan

Hi @Kelsey Van Scoy

Wow, thank you for featuring External Share ♥.
We are working hard on app so you can expect many new exciting features.

Creator of External Share for Jira,
Krzysztof Bogdan