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I am unable to clone a story.

Marina Ivanova_df07m9

Dear Team,

I hope you are all well.
I have a task to clone the following story however, I do not see the option clone.
https://jsw.ibm.com/browse/SCSIT-4194

Please advise how I shall clone the story and modify it.

Thank you,

Accepted answers

All comments

Dave Mathijs

Hi @Marina Ivanova welcome to the Atlassian Community!

Jira doesn't have a Clone permission, only a Create permission.

Are you able to create issues in that project? Can you confirm that there is no jira.permission.create property set in the first status of the workflow?

Vedant Kulkarni_Trundl

@Marina Ivanova , there may be many causes behind this behavior because the information is insufficient. Could you please provide the details such as

whether you are using Jira cloud/Jira on-premises(server or data center)?
share the snapshot if possible

Marina Ivanova_df07m9

Hi @Vedant Kulkarni_Trundl ,

I use Jira@IBM and access it through this link: https://jsw.ibm.com/browse/SCSIT-4194

I want to open a case related to a procedure that I perform every week.
I am sending an excel table with names of engineers to the ECI team. And they upload it to the system in a way that updates the system of our client Teradata (SNOW).
ECI Yakipa wants us to automate this process.
Is this possible?
As I was advised first to clone this story.
I see that the story was cloned before:

Marina Ivanova_df07m9

Hi @Dave Mathijs

I see that there is a clone option. Screenshot 2022-11-29 091508.png

Marina Ivanova_df07m9

Example:

Screenshot 2022-11-29 091508.png

Marina Ivanova_df07m9

@Dave Mathijs
Any suggestions?

Marina Ivanova_df07m9

@Vedant Kulkarni_Trundl

Any suggestions?

Dave Mathijs

Which app is being used to synchronise Jira issues with the external system?

Vedant Kulkarni_Trundl

@Marina Ivanova one way, if REST Endpoints are available at the other ends, then you can call the endpoints from Jira by passing the required details. To achieve this you will require an add-on like Scriptrunner for Jira

But I didn't understand the relationship between cloning the story and sending the excel data to other teams. Please elaborate.

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