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I'm an unable to receive email notifications

Kirby Bryant

https://community.atlassian.com/t5/Bitbucket-questions/I-stopped-receiving-email-notifications/qaq-p/1478249?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNjQ3NDQzMDQyMDQ5fQ%3D%3D#M59965

I believe I am on the bounce list again

https://community.atlassian.com/t5/user/viewprofilepage/user-id/986290 @Angélica Luz was previously removing them.

Accepted answers

Caroline R

Hi, Kirby, thank you for reaching out to Atlassian Community.

I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list.

Could you please confirm if you receive the notifications now?

Kind regards,
Caroline

All comments

Caroline R

Hi, Kirby, thank you for reaching out to Atlassian Community.

I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list.

Could you please confirm if you receive the notifications now?

Kind regards,
Caroline

Kirby Bryant

Yes, I am receiving emails again, thank you.

Caroline R

Hi, Kirby, thanks for your confirmation!

Kirby Bryant

Hi @Caroline R I believe I'm back on the bounce list. Could you remove me again?

Thanks

Caroline R

Hi, @Kirby Bryant.

I reviewed your email and indeed it was in the suppression list with the following message:

550: 550 5.1.1 Requested action not taken: mailbox unavailable

I have removed the block from your address. Please let me know if you receive the emails now.

Kind regards,
Caroline

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