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Jira SD SLA timer minutes

Константин Луговской_seva09

How to set the SLA timer to be in minutes rather then hours?

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Fabio Racobaldo [Catworkx]

Hi @Константин Луговской ,

currently you can't setup time format. Btw, the ggod nes is that Atlassian is going to release this feature https://jira.atlassian.com/browse/JSDCLOUD-59

Hope this helps,

Fabio

Константин Луговской_seva09

Hi @Fabio Racobaldo _Catworkx_

I understand correctly that now I can not set the SLA "Time to first response" to 15 minutes?

Fabio Racobaldo [Catworkx]

Hi @Константин Луговской ,

Ho, you can do that! Please add 15m as time goal in your SLA

Константин Луговской_seva09

I tried but the system throws an error

Screen Shot 2022-04-04 at 15.04.20.png

Fabio Racobaldo [Catworkx]

Sorry @Константин Луговской but I can't retrieve the information about the error. Please could you use JIRA with US language so we can support you on that?

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