Since last week I am not receiving bitbucket emails
Hi, @Prabhjot Kaur, welcome to the community!
I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list.
Could you please confirm if you receive Bitbucket emails now?
Kind regards, Caroline
Thanks Caroline! I am receiving bitbucket emails now, suddenly a lot of them lolz.
@Caroline R It happened again, I stopped receiving the emails. Is there any permanent solution to this problem?
Hi @Caroline R I am a co-worker of @Prabhjot Kaur and am experiencing the same issue. I know of at least one other member of our team that is also having this problem. Any suggestions for getting this permanently resolved would be great.
Hi, @Andrew Macpherson and @Prabhjot Kaur,
I checked your domain and confirmed that some emails were in a suppression list with the following message:
550: 550 Mailbox does not exist!
I have removed all of them from this list, but in case you face this problem again, I suggest that you create a ticket with us so we can further investigate what is causing this issue. In order to do that, you can access https://support.atlassian.com/contact, in "What can we help you with?" select "Technical issues and bugs" and Bitbucket Cloud as the product. Then, select Yes under the "Are you having an issue with Bitbucket workspace invitations?" option.
Please feel free to share any additional questions or concerns regarding this case.
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