I am not able to mention any team member in comments. Checked the global settings but browse user option is not visible.
@Dennis Stephen Rajan R
Does this occur on all projects or just one?
@Brant Schroeder
I have access only to one project and there it isn't working.
Are you the Jira administrator?
No Brant
I would suggest working with your Jira administrator to ensure that your permissions are setup correctly for mentions to work.
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