Hello We have a problem that we hope to find someone to help us.We want to use this type of workflow in Jira, but when the subtasks are done, the story cannot be finished. What should be done about it?
What do you mean by "the story cannot be finished"? What is stopping that happening?
Thank you for responding. when the Sub tasks are done, the Story of the Sub tasks will be remained at the first step and will not be updated automatically.
What have you set up that would do this move through the workflow on the story?
it is easy, we wanted to run a new Workflow like the pic. but it seems that we have problem with story and its subtasks. When we use the software's default workflows, the story automatically ends when the sub-tasks are completed. But this is not done when designing our own workflow.
If I understand you correctly you expect the story also going to status "done" as soon as the last sub-task is put to done.This is nothing that would happen out-of-the-box and you refer to a workflow where you might have seen it. I believe, somebody inserted some logic there (or in an Automation rule)
In case you want to have such logic you, indeed, could do some Automation rules to get this - maybe also the easiest way to identify how it was made (as you say you have something like that already seen in your installation) would be to see for the implementation and adjust it to your workflow. Should not be very complicated.Just a question for clarification: "when the subtasks are done, the story cannot be finished" - does this mean you receive an error message? Or does it mean that it just keep stying in "TO DO" where you'd not expect it to be?
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