How do i filter records in the JSD customer portal

Question

I have created a object schema and object types, for devices at customer locations all of which i have set up as objects in the object type and when a customer raises a ticket on the customer portal i would like the devices to be filtered based on the customer/organisation. I don't want other organisations to see devices that is not assigned to their organisation.

Angélica Luz · Answer

Hello Gee,

Thank you for reaching out to Atlassian Community!

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let's focus on the ticket instead.

Once the ticket is closed, feel free to share the resolution here to help other community members that may have the same question.

Regards,
Angélica