Hello 👋
can you help me please?
import backup failed
you have no email no phone number
what a great service
To try to answer both of your latest comments from today (I have removed all the unproductive stuff that gets us nowhere)
>How to say for you that you will understand me?>Bro listen to me once again>THERE IS NO ANY TEXT OF ERROR
You yourself have said the error is>"An error occurred during import. See how to generate an error report"
What do you get when you follow the instructions on how to generate an error report?
>If you are not technical support why are you talking to me?There is a clue in the name of the site we are on - Atlassian Community. We're a community of people who use Atlassian Software. We're here to talk about the software and the ecosystem, although most of our conversations are about helping others. We are not support. I'm talking to you because I'm trying to help.
>I dont have the time. We are speaking 1 month and all we have isIf you look at the times of postings, you'll see most of the passing time is in us waiting for you to answer the questions we have, and then asking for it again.
>Once again - here is backupI don't have the time or energy to try to replicate a problem when there's no guarantee I'll get it, or that I can do anything more than follow the instructions on generating an error report which you could do for us faster and from the relevant data.
Why are u speaking with me if you are not a support?
I need to have a talk with the man who can solve my problemWith the man who can read and understand what i am talking about
Because I am trying to help. I probably can solve your problem if you would give us the information we need, but we can't get far without it.
If you need support, please see the original answer on this question. Bear in mind they will ask you the same questions that you are ignoring here.
Hello @Андрей Новиченко and @biz ,
First of all please notice that:
Once this has been said:
The attached file is a full Confluence backup and not a space export and therefore it is perfectly normal that it fails if you try to import it back using the space import functionality.
Indeed, in the export descriptor file I can see:
exportType=all
While, for space exports, it is supposed to be:
exportType=space
The documentation explaining how to export and import spaces is below:
While the documentation explaining how to export and import full site backups is:
However, please keep in mind that using the site export and import process will replace all content and users in your Confluence Cloud site, including:
I hope this clarifies.
Cheers,Dario
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