nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira dont send notification

LiquidezCorporativa

Accepted answers

Brant Schroeder

In the admin tools go to System -> Notification Helper. Here you can plugin a user, issue and select the notification. It will tell you if the notification will fire or not. If it will not is should identify the issue.

All comments

Brant Schroeder

LiquidezCorporativa

Jira does not report problems and does not send the email.

Note: the email of Creation of the incident arrived successfully

LiquidezCorporativa

Any other suggestions?

Brant Schroeder

Is this a Jira Software Project or a Jira Service Desk Project?

LiquidezCorporativa

Jira Software Project

Brant Schroeder

Can you share the workflow and which transition is not producing a notification? Are others getting notified that are in the group or just one user? Who is updating the issue when this user does not get notified?