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Can't find SMTP Configuration option in the MAIL Settings for Outgoing Mail

bezawadas

SMTP Configuration.JPG

I am Site admin and I cannot see option to configure SMTP inside Outgoing Mail.

Comments

Gonchik Tsymzhitov

It's a restricted function on Cloud, you can't change it. See https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html

bezawadas

Any alternatives,I want to send notifications for the users outside JIRA. The plan is to send notifications to those people once the status is changed for any issue type.

Gonchik Tsymzhitov

Just notify, don't need any changes?

So just notify, you configured already

bezawadas

Sorry I did not get you,outside users who doesn't belong to JIRA.For example if I want to notify the change Request status to a multiple users having xxxx@xxx.com how would i configure that inside jira.

"Don't need changes", I did not get this.

Gonchik Tsymzhitov

So those users with xxxx@xxx.com are not a member of change Request status.
Here, you need to use a post-function of notifying based on the specific rule.
OR you need to install app Automation for Jira for notifying based on the event

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