nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Does Scriptrunner work with ACTIONS FOR JIRA SERVICE DESK

Former user

I would like to the same behaviors

Accepted answers

All comments

Nic Brough -Adaptavist-

It can, yes.

Dustin Glienke

Hi @Nic Brough -Adaptavist-

do I have to change the configurations to get the behaviour? I don't figured out how to get the behaviour on the actions for service desk displays.

Nic Brough -Adaptavist-

Start at https://scriptrunner.adaptavist.com/latest/jira/behaviours-servicedesk.html

Dustin Glienke

Hi Nic, thx for your answer. So far, I have configured the mapping:

2020-01-22 08_33_52-Behaviours - AlBo JIRA.png

Now I am trying to get the following behaviour. This is the Action for Service Desk display:

2020-01-22 08_37_06-Test für den Vorgesetzten - Schulung beantragen - Service Desk.png

When I choose IHK from Träger, the field Startdatum should be hidden. But there is no reaction. Here is the code:

2020-01-22 08_40_13-Behaviours - AlBo JIRA.png

What is wrong?

Nic Brough -Adaptavist-

I think you've written a condition and not told it to do anything.

Instead of doing the show/hide in the script, use the "shown" flag and a condition that says "if customfield Trager = IHK".

Katy Kelly_o47c25

ScriptRunner Behaviours are not currently compatible with Deviniti's Actions for Jira Service Management. We have an existing improvement ticket for this here: https://productsupport.adaptavist.com/browse/SRJIRA-4490

We would recommend voting for that if you want this implemented in the future for ScriptRunner.

Kind regards,

Katy

Adaptavist Product Support

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