widget search fields by all languages ?

Question

Hi,

Is it possible in the widget to have a search by all languages configurated ?
We have french and english languages configured.
When we want to search the type of tickets can we do, it's only found that results by searching with english words.

thanks

Angélica Luz · Answer

Hi Benoit-Rene,

It's possible to generate only one widget and it will be adapted depending on the languages available on "Language support" and also the default language of the browser.
Related to the How can we help?, Contact us about, Powered by JIRA Service Desk, Your contact e-mail and Send button, it's not possible to change it to another language. We have a feature request suggesting the implementation of this ability, which I saw that you already added a comment:
- https://jira.atlassian.com/browse/JSDCLOUD-5636
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

BRNOURRY · Answer

Have you an update of this ticket ?

BRNOURRY · Answer

And the widget show english with browser parameter in French.

The parameter of the browser language +widget don't matched,  It doesn't work at all.

Why ?