Creating a Rule which places assignee on correct team

Question

Hello Folks,

I have been struggling trying to figure this out!  We currently have a custom field called "Team" which contains over 16 unique Engineering Teams in our company.  All engineers are assigned to 1 custom field team in Jira.

Currently problem?  QA and Helpdesk constantly assign the wrong team to the current assignee.  This a big problem with reporting metrics.

Question - Is there a way to create a rule to specify "John Doe" should ALWAYS be on "Team Alpha"?

Thanks

Henry

Henry B · Answer

Thanks John!  I will explore this JMWE add-on.  I was hoping it could have been done within the rules.

I will explore further.  Thanks

Henry

John Funk · Answer

We currently do similar things as that on a Post Function on a Transition within the Workflow using the JMWE add-on.