Is there a way to setup email addresses to different Request Types?

Danny Pires

I'm playing with a few plug ins but I'm not seeing a straight forward way to accomplish this. 

 

I'm trying to have:

helpdesk@domain.com = regular ticket (JSD)

ITEmergency@domain = highest priority ticket, send email alert, send webex teams alert (JSD)

marketing@domain.com = task creation on Marketing Space

eCommerce@domain.com = task creation on eCommerce Space

Victor Mutambuki

Danny,

Please read the article. One email per jira service desk.

https://confluence.atlassian.com/servicedeskserver/receiving-requests-by-email-939926303.html

Victor