can we change the Manager, LOB and status field automatically changing the Assignee name

Question

When we create the Docket, Is this possible to change the Status and LOB field automatically as per the Assignee.

It is difficult to change Status and LOB manually.

OR

After Creating the Ticket when any one changed the Assignee name, Is it possible the automatically change in Status , Manger and LOB field.

Petter Gonçalves · Answer

Hello Sameer,

I don't have access to your instance to confirm if you are an administrator, however, you can check it by navigating to JIRA Settings > Apps > Find new Apps.

If you are able to access this and install the add-on, you are an Administrator in your site.

SAMEER PATEL_mf828r · Answer

Hello Petterson,

Thank you for your answer. Can you just tell me i am the administrator in JIRA so can i do that setting or i need another admin level setting. Please Suggest.

Petter Gonçalves · Answer

Hello Sameer,

Welcome to Atlassian Community.

To perform this kind of automation, you will need one of the automation plugins available at Atlassian Marketplace.

My recommended Add-on would be Automation Lite for JIRA, where you can configure a simple rule like below:

Let me know if this information helps or if you have any questions about the automation rule, Sameer.