Hey gurus,
A question for y'all. O a, trying to set up a queue in JSD, which is called 'My Groups Work'. I want this queue to be dynamic and check what groups the current user belongs to, then checks all of the tickets where the assignment group is one of these groups and displays these tickets in the queue.
Has anyone done this?
Or some other way to simply hide queues if they are not concerning you?
I am facing the issue where I have too many unrelevant queues for some users.
