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How to create a JIRA Ticket from a email

myrlen.antoni

Hi,

We would like to ask on how to set it up in JIRA? To automatically create a JIRA Ticket, to all emails sent to a mailbox. Can you provide steps on how to configure it?

Thanks,

Mykee

Accepted answers

All comments

Alexey Matveev

Hello,

You should configure incoming email handler:

https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html

myrlen.antoni

hello,

thank you for your immediate response. I am basically new to JIRA i have read it but i don't know how to configure it on the JIRA Dashboard.

Alexey Matveev

You must be a Jira administrator to configure a email handler.

myrlen.antoni

yes I am the admin can you help me find where is the email handler? I am new at this and I don't know how to configure it.