Hi
Jira Service Desk Cloud : Customers not receiving notification when issue assigned.
we added Reporter for issue Assigned in Notification Scheme.
image2017-2-16 10:42:51.png
I am having this same issue. I can't find the preferences anywhere to enable email notifications when people submit a request, or when the rest of my group is assigned to an issue...
Frustrating.
Any help with this would be great. Thanks.
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