Query to get ticket count where status is moved from resolved to closed.

Question

Hi Team,

Please help me out with a query to get the tickets in a month for which ticket status is changed from resolved to closed.

Regards,

Dedeepia

Jakub Hanak · Answer

Go to your dashboard, click on "Add gadget" and there pick whatever chart might be useful for you. There is lot of them and it depends on what you would like to see.

Dedeepia Chadalla · Answer

Thanks.

One more question, Please let me know a dashboard where we can create a statistics chart with the required fields.

Jakub Hanak · Answer

Hello @Dedeepia Chadalla

try this:

project = "project" AND status changed FROM "Resolved" TO "Closed" AFTER startOfMonth() BEFORE endOfMonth()

Best regards,

Jakub