nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Custom field based on the type "Date Picker" doesn't function in Jira Servicedesk OnDemand

Mark Braspennin1

I have created a Custom field of the type "Date Picker" when I click it when creating a new ticket in our OnDemand Jira Servicedesk project. No calender pops up, nor can I type a date.

When I click on the calender icon I only see a border appearing.

Am I forgetting something when configuring the custom field?

Accepted answers

Mark Braspennin1

Somehow this is working now.

All comments

Jobin Kuruvilla [Adaptavist]

I recently ran across a bug in downloaded version when the date picker wasn't working for anonymous users. Is that the case here? Is the user logged in?

Boris Georgiev [Appfire]

What browser (and version) are you using ? Do you see any JabaScript errors in the browser console ?

Mark Braspennin1

The user experiencing the issue is also admin, and also tried it with someone who got user access.

Browser is Google Chrome 21.0.1180.83 or Internet Explorer 8 (but as answered in my other question, thatbrowser isn't supported anymore)

The console gives the following message:

AJS.contextPath() is not here. Please use require("servicedesk/util/context-path") batch.js:40

Calendar.setup: Nothing to setup (no fields found). Please check your code batch.js:40

That will probably be the reason. Any idea on how to solve this?

Mark Braspennin1

A sidenote.

When accessing the issue directly, without the servicedesk customer portal interface, and I edit an issue; the date picker does work, but it also looks different. e.g. de calender icon is positioned on the right of the date field, instead of the left side

Mark Braspennin1

Somehow this is working now.

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