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Who is 'automatic' assignee for the resolve issue screen?

Stanislav Korot

On the Resolve Issue screen, if the field Assignee is left 'as is' with the value Automatic, what is the algorithm of selecting actual user as the 'automatic' assignee?

Should it be project lead, component lead or someone else? I don't see either. For example, I have a project with a project lead, and if an issue without a component is resolved, it is left on current user, that is assignee does not changed. Is this normal?

Accepted answers

Jobin Kuruvilla [Adaptavist]

Automatic Assignee will be based on Component Settings if there is a component or Project seetings if there is none.

If the current assignee is left 'as is', it will not change but if you change the option to automatic, it will go to project lead if that is set as default in the project.

All comments

Jobin Kuruvilla [Adaptavist]

Automatic Assignee will be based on Component Settings if there is a component or Project seetings if there is none.

If the current assignee is left 'as is', it will not change but if you change the option to automatic, it will go to project lead if that is set as default in the project.

Jobin Kuruvilla [Adaptavist]

If the Assignee field is in your screen, you will see an option Automatic in the dropdown. If the assignee is not already selected, it will be automatic by default. But if you have an assignee, it wouldn't be changed. Makes sense?

Stanislav Korot

What do you mean "change the option to automatic"? How can I change automatic to itself? I need 'automatic' to work even if a user does not play with the assignee field at all.

What project settings are important if not the project lead? I have a project lead mentioned in the project settings, but issues never assigned to him upon resolution.

Stanislav Korot

The field Assignee IS on the screen. Its value IS Automatic by default. Automatic IS NOT in the dropdown list. What does this imply?

BTW, the same field works perfectly on the Create Issue screen, that is the issues go to the project lead.

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