When I try to delete my account, I got this: You can't delete your account Your account can't be deleted because: * This account is the primary billing contact for one or more products. * This account is a technical contact for one or more products.

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How can I delete my account?

unknown

When I try to delete my account, I got this:

You can't delete your account

Your account can't be deleted because:

This account is the primary billing contact for one or more products.
This account is a technical contact for one or more products.

Accepted answers

Nic Brough -Adaptavist-

Go to https://my.atlassian.com and log in with the account to be deleted.

This will list all the software that you are named as the "primary billing" and "technical" contact for.

Go into each one of these and remove yourself, naming the new owners of the systems, or shut them down if you are leaving.

You will then be able to delete your account.

All comments

Nic Brough -Adaptavist-

Go to https://my.atlassian.com and log in with the account to be deleted.

This will list all the software that you are named as the "primary billing" and "technical" contact for.

Go into each one of these and remove yourself, naming the new owners of the systems, or shut them down if you are leaving.

You will then be able to delete your account.

unknown

How do I shutdown my own Bitbucket cloud account?

unknown

I have the same problem. I want to delete my Bitbucket + Atlassian accounts but I cannot. When I try to delete my Bitbucket account it only links to the account deletion page from atlassian and I cannot delete atlassian because of the existing Bitbucket account.

I used Bitbucket only alone and private.

Plase help here.

Thanks

Marcel

unknown

Can you please explain how to shut down services - no one will be using my Jira - so I deactivated it. never the less it sais I am primary billing and technical contact for it so I can't delete my account. How can this be so complicated it is really frustrating - it really makes people never wanna come back.