Release notes from Jira and Servicedesk

Question

We have our dev projects in Jira and out support projects in Servicedesk. Occasionally there will be a release that includes issues from both the jira dev project and the support servicedesk project.

At the moment, our PM's need to pull a release note from Servicedesk, and also from Jira creating two separate ones and consolidate them.

Is there a way to link them both together in someway that may make this more efficient?

Aron Gombas _Midori_ · Answer

Better PDF Exporter is a cloud app that can generate release notes (and document in general) from any set of issues. If you can write a JQL that returns the complete data set, then it is just an extra click to get the release notes.

Jack Brickey · Answer

There is no way to do this at least natively. Maybe an addon but “releases” in JSD is a foreign concept to me and unsure how this is even accomplished.