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Increase Description field character size

Prashant Bhosale_vrdlj0

Hello,

Thanks in advance.

I am creating tickets using Jira Cloud REST API and getting below error:

=> NOK (key='description', reason='The entered text is too long. It exceeds the allowed limit of 32,767 characters.')

Is any way to increase description field character size.

https://confluence.atlassian.com/adminjiracloud/configuring-advanced-settings-818578877.html

This doesn't tell about text fields as in Server 7.13 version supports

https://confluence.atlassian.com/adminjiraserver/configuring-advanced-settings-938847828.html

Accepted answers

thalesc

Hi Prashant, I think this was already answered in this question: https://community.atlassian.com/t5/Jira-questions/Max-Char-Limit-on-Cloud/qaq-p/735645

There is an open feature request for this setting in Cloud, I think what you can do now is vote and hope for it, and manage this in the API, as suggested you can truncate the text, or put the text into a file and attach to the ticket.