getting lot of java.net.MalformedURLException in log file

Question

Dear Colleagues, In jirasoftware-stderr file I am getting a lot of errors as below java.net.MalformedURLException at java.net.URL.(Unknown Source) at java.net.URL.(Unknown Source) at java.net.URL.(Unknown Source) at com.smartbear.collaborator.util.Util.compileDomainUrl(Util.java:82) at com.smartbear.collaborator.util.Util.getConfigModel(Util.java:53) at com.smartbear.collaborator.condition.ShowIssueCreateReviewBtn.shouldDisplay(ShowIssueCreateReviewBtn.java:63) at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:154) at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:107) at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebItems(DefaultWebInterfaceManager.java:215) at com.atlassian.jira.plugin.webfragment.DefaultSimpleLinkManager.getLinksForSection(DefaultSimpleLinkManager.java:120) at com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager.access$701(ThreadLocalCachingSimpleLinkManager.java:28) at com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager$3.load(ThreadLocalCachingSimpleLinkManager.java:149) at com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager$3.load(ThreadLocalCachingSimpleLinkManager.java:146) at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527) at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319) at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282) at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197) at com.google.common.cache.LocalCache.get(LocalCache.java:3937) at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941) at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824) at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830) at com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager.getLinksForSection(ThreadLocalCachingSimpleLinkManager.java:153) at com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager.getLinksForSection(ThreadLocalCachingSimpleLinkManager.java:140) at sun.reflect.GeneratedMethodAccessor471.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy27.getLinksForSection(Unknown Source) at sun.reflect.GeneratedMethodAccessor471.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy2882.getLinksForSection(Unknown Source) at com.atlassian.jira.issue.util.IssueOperationsBarUtil.getLinksForSection(IssueOperationsBarUtil.java:192) at com.atlassian.jira.issue.util.IssueOperationsBarUtil.getPromotedLinks(IssueOperationsBarUtil.java:113) at com.atlassian.jira.rest.v2.issue.OpsbarBeanBuilder.buildOpsbarGroup(OpsbarBeanBuilder.java:95) at com.atlassian.jira.rest.v2.issue.OpsbarBeanBuilder.build(OpsbarBeanBuilder.java:56) at com.atlassian.jira.projects.issuenavigator.DefaultIssueRenderService.render(DefaultIssueRenderService.java:93) at com.atlassian.jira.projects.issuenavigator.webaction.ProjectIssueNavigatorAction.doIssueViewWithSidebar(ProjectIssueNavigatorAction.java:191) at sun.reflect.GeneratedMethodAccessor2059.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) at webwork.action.ActionSupport.execute(ActionSupport.java:157) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1502) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1458) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Unknown Source) Caused by: java.lang.NullPointerException Can anybody help here to know the reason behind this error? Thanks Jeetendra

Andy Heinzer · Answer

What is happening in Jira when you see this error?  Is Jira failing to startup when this happens?

I haven't encountered this specific error before, but I'm concerned about the stacktrace entries of:

at com.smartbear.collaborator.util.Util.compileDomainUrl(Util.java:82)
at com.smartbear.collaborator.util.Util.getConfigModel(Util.java:53)
at com.smartbear.collaborator.condition.ShowIssueCreateReviewBtn.shouldDisplay(ShowIssueCreateReviewBtn.java:63)

Natively, Jira isn't running this specific set of libraries.  I susepct that your Jira installation has a plugin to load this additional code.  It looks like this is the Collaborator plugin from SmartBear.    To see if this particular plugin is the cause of this problem, I would suggest that you stop Jira, navigate to your $JIRAHOME/plugins/installed-plugins/ and then move that .jar file that is for this plugin out of the $JIRAHOME directory entirely.

If you then start Jira again, it would load Jira without this plugin.  Perhaps then you can at least test to see if you can recreate this error in the logs or not.

Also what version of Jira are you using?