User mention in comments - limits & issues

Tom Lister_fo1j4e

Hi

I'm new my current company, and my users have been told if they use too many @mentions in their comments that JIRA will become unstable. I've never been aware of this issue and AFAIK it isn't an issue. 

All of our customers in Service Desk are set up as users

Has anyone come across this as a problem? I'm going to tell them it's not an issue and carry on.

Please chime in if you know any reasons not to!

JSD 7.11 Data Centre on AWS

Nic Brough -Adaptavist-

It will be a problem if there are too many mentions in an issue, but "too many" is in the thousands.

Unless it's down to an add-on that adds to the user profiles - I've seen some of these give performance issues as they go out to the user system for some of the data and that can be slow (again though, you're looking at large numbers of users on the issue)