Hi.
Does the new jira issue view applies to Jira Service Desk as well?
Yes
I couldn't find a way to enable it in JSD.
Can you share a screenshot of a Jira view you are trying to mimic in JSD?
below is a JSD project. This is seen when using Kanban boards which isn’t all that common with JSD but doable.
Sorry, I wasn't able to provide a screenshot. I have the old view for sure but in jira software I have the new issue view.
In JSD I don't see an option poo enable it.
I just found this after it came up internally here. After some testing, it looks to me like as of Sept. 2019, the new issue view is still *not* available in Service Desk projects. If you build an agile board on top of the JSD project, you can see the new issue preview, but f you search for an issue and then view it, the new view is not enabled for JSD issues:
https://somecorp.atlassian.net/browse/NONSD-123 -> new issue view
https://somecorp.atlassian.net/browse/DESK-123 -> old issue view
Maybe Atlassian has yet to enable that because they need to handle the SLA and Service Desk Request side panels? That's my guess.
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