How did you setup an email client on Linux for Jira?

Question

Here is our current setup:

Jira SD and Jira Software setup on CentOS
Email hosted by Microsoft O365 but we dont have POP/IMAP setup to receive email.

We need to be able to handle incoming mail.

Since Jira does not have Exchange Web Service (EWS) support I think that I need a Linux email client that can write individual email files to the Jira file system.

I was thinking about using Thunderbird with Exquilla add-on, but support is ending in March 2019.

I then started looking at Evolution email, which does support EWS, but I can't find if you can modify where it saves emails. I also can't find documentation to see if it saves emails as individual files.

Have you setup email like this before, and how?

Navaneeth Ramakrishnan · Answer

@[deleted]I'm facing same issues, It would be good if you provide the updated code that would greatly appreciated. most of the link is not working on github code.

unknown · Answer

We have not found a way to do this. We started last week looking into another possibility where we have a python script using Microsoft COM objects connect to the email box and copy the message file onto the Jira server where Jira can access it.

https://github.com/kcchien/O365-Python-Microsoft-Graph-Connect

Look at "File system messages" https://confluence.atlassian.com/adminjiraserver076/creating-issues-and-comments-from-email-945111600.html

Alin Ghita_ypxmbt · Answer

Hi Joshua,

Have you managed to get this working? I am facing the exact same issue here.

If you did, can you please give me some details?

Best Regards,

Alin