How do I disable/remove the "Find help services" textbox in the Customer Portal

Question

Hi,

We have just configured a new Cloud JIRA Servicedesk for our collauges and vendors.

We haven't uploaded any guidelines hence I would like to disable / remove the input field på the landing page.Any guidiance to to do that?

Best Regards, Charlotte

Charlotte Bortolozzo · Answer

Hi Angélica,

Thanks a lot for your answer - I have voted and made myself watcher.

Regards,

Charotte

Angélica Luz · Answer

Hello Charlotte,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to disable the search bar. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-2488
In line with our Feature Request Policy, we'd suggest you vote for it as well as setting yourself as a watcher in order to hear about updates on the development cycle.

Regards,
Angélica