nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

List of Custom Fields not showing in JIRA 7.13

Ron Adkins

We just upgraded from JIRA 7.6.0 to 7.13 and everything seems to be working well except the following: When clicking on the Administration "Cog Wheel" then Issues, then Custom Fields, I expected to see a list of all of the Custom Fields that we created in 7.6.0. However, I see nothing. The list is blank (see photo below). I've tried re-indexing and restarting the tomcat service, but no luck.

Custom Fields Blank.png

Is there some setting in 7.13 that needs applied for Administrators to see the list of Custom Fields this way?

Accepted answers

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Jobin Kuruvilla [Adaptavist]

Are you seeing the custom fields on the issues? If so, it might be a bug?

Ron Adkins

Yes, I see the custom fields on both the view issue and the create issue screens. This version has been out since November, so if it's a bug, I haven't found any other reference to it.

Jobin Kuruvilla [Adaptavist]

Interesting. Do you have any plugins that might be causing this issue? Maybe you can try running on safe mode to quickly test?

Also, any javascript hacks gone wrong? I have seen that happening too.

Ron Adkins

I've upgraded all of the plugins that we had working in 7.6.0 and disabled those that are not compatible with 7.13. We do have some javascript embedded in the description of some of the fields, but those all worked fine in 7.6.0.

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