Deleting entire account for company

Question

Hello, our company would like to remove itself from Jira entirely and end use/payments. Is there a way to do that through the site? Thanks!

Danny Zuccaro_bzdg9s · Answer

Hi Amanda - try sending an email through the billing and licensing help portal - here.

Amanda McMahon · Answer

Thanks Danny! When I look there all I see is this though:

The person at the company that started our account no longer works here so it's created some issues for us.

Danny Zuccaro_bzdg9s · Answer

Hi Amanda,

You can find steps on how to cancel your subscription here.

Hope this helps,
Danny