Does Atlasssian have a product to replace ServiceNow's Service Catalog?

spam inman

I currently use ServiceNow's Service Catalog for employees to request access to systems, shares, etc.  There are many approval workflows for specific requests that would require review and approval before an administrator can provision the requested access.

Does Atlassian have a product that can provide this?

Alexis Robert

Hi @spam inman, 

 

Jira Service Desk has this kind of feature as you can see here. It is used by many customers to provide a Service Portal where users can choose the type of request they have and create a ticket with approval, workflow etc.

You can see it in action in this video for example: https://www.youtube.com/watch?v=x0GSghhnN4I

 

Let me know if you have any questions, 

 

--Alexis