status changed to closed during does not work post JIRA upgrade to 7.11

Question

Hi,

We recently migrated to JIRA 7.11 and one of my search filter is now not working as before.

project = "xyz" AND status in (Closed) AND type = RCA AND status changed to closed during (2018-01-01, 2018-12-31)  AND "T3 Owner" = abc ORDER BY updated DESC, priority DESC

Earlier it used to fetch me all the JIRA tickets based on the condition but right now it is only fetching 7 records not sure what changed with the migration.

Any help is highly appreciable.

Regards,

Vishal

Sid_kvhzt3 · Answer

Also @Vishal Mallick, Did you check if all the plugins that are available in previous version are enabled in the latest version? Make sure all plugins are available/supported and enabled in the current version as well

Sid_kvhzt3 · Answer

Hi @Vishal Mallick,

If you want help from Atlassian, please open a support ticket. Only Atlassian gives the on call support. Community is getting support or answers from other Atlassian users

https://support.atlassian.com/contact/#/

Vishal Mallick · Answer

If we can get one of the technical team to get on a call and get this looked into, I would be happy to facilitate a call with my team (Operative).