Why arent any of Atlassians guides working?

Question

There are about 5 different guides to setting JAVA_HOME or JAVA_JRE all ignored by Jira.

The startup-script installer is broken and overwrote my working script.

The Nginx proxy guide forgets required parameters by jira's bundled Tomcat. Also, it doesn't proxy most things, so url's in the browser refer to localhost, failing.

Can you guys overhaul your guides, so we have something that can work please?

Sid_kvhzt3 · Answer

Hi @Dennis Jakobsen,

Atlassian Team provides wonderful documentation for their products, but these documents vary with the versions. So you need to make sure you are in right document with right version.

Where as for nginx comes it is a third party product where Atlassian mentions - Atlassian applications allow the use of reverse-proxies within our products, however Atlassian Support does not provide assistance for configuring them. Consequently, Atlassian can not guarantee providing any support for them. But you can create a support ticket and also help in updating the documents.

As you said I also agree there are few documents that are outdated, that needs to be updated

Bastian Stehmann · Answer

Hi,

Did you check, if the guides you found are all for the right  product and right version?

Can you post the links to the guides here, than we can ask someone from Atlassian to have a look here.

Bastian Stehmann · Answer

Hi @Dennis Jakobsen,

Did you check, if the guides you found are all for the right  product and right version?

Can you post the links to the guides here, than we can ask someone from Atlassian to have a look here.