Closing actions from a task report macro doesn't work

Question

Dear all,

Here is my issue: I create actions for each of the retrospective meetings I have in my teams. I have created a page using the task report macro to gather all the actions. I used to be able to close actions directly from that page but now it doesn't work anymore.

What could be the issue?

I thank you very much in advance for your help

Best, 
Valentine

Shannon S · Answer

Valentine,

Thank you for confirming that you are using the Confluence Cloud version.

I'm testing this on my own instance, first by creating a page using the Meeting Notes template.

I add some actions to the page, assign them to myself, and save the page.

Next, I create a new page, insert Task Report Macro, and use it to display issues assigned to myself. I confirm that I can check off tasks here, and they are checked on the Meeting Notes page, and vice versa. I'm not able to replicate the behavior you're experiencing.

There is a current bug for the tasks not working properly all the time, which might be what you ran into:

* CONFCLOUD-58465 Completing simple tasks or tasks from 'Task Report Macro' is unreliable

You could try to work around it with the suggestions there, but if you still have difficulty, I would recommend raising a support request with the Cloud team. They will be able to have a look at the affected instance as well as have a look at your log files to see what might be causing it.

Let me know if you have any questions about that.

Regards,

Shannon

Valentine Charles · Answer

Hello Shannon,

I'm using Confluence Cloud and I couldn't find a reference to a specific version.

Yes when I go to a page with a task report macro and check an action box there it is not saved and not marked as close.

I thank you very much in advance for your help.

Best,

Valentine

Shannon S · Answer

Valentine,

Which version of Confluence is this in reference to?

To confirm, when you go to a page which includes task report macro, you check the box next to the task, and it doesn't save?

Regards,

Shannon