Report for specific request name

Kelly Clark

I'm looking to get a report on a specific request name. For example, we have a request type called "Cloud Access", and under that one of the request names is "Email", which is a service request. I'd like to generate a report of all the requests called "Email". Is that possible in the native reporting structure? If so, how? I can't find anything that will generate this, so either I'm missing it or it doesn't exist.

Thanks.

Kelly

Fabio Racobaldo _Catworkx_

Hi @Kelly Clark ,

you can create your own JQL that check request-type and, based on that filter, create a gadget within a dashboard that uses that filter.

Hope this helps,

Fabio